Copperhead Plumbing LLC

Charles Reber

August 19, 2025 · review of Copperhead Plumbing LLC

Strongly recommend against using this firm. I was a mechanic (plumber) in the nuclear Navy. I built over 20 high end homes when I lived in Boston. So I know what it takes to remove a toilet and seal it...about an hour or less. Copperhead showed up and said the charge would be $425.00. I paid them their $80 service fee and asked them to leave. RIP OFF !!

Response from owner

First of all Charles we would like to thank you for your service to our country. We appreciate the feedback coming from someone who used to be in construction in the past. We understand that our estimate did not fit your budget. We still wish we were able to work with you and find a happy medium but we understand you had a very hard budget and were only willing to spend $100-$150 for the work. Unfortunately the cost of operating a business with licensed plumbers is extensively higher since you built houses in Boston. We were still able to get a plumber out to you within the hour that you called and don’t believe a one star review is a fair assessment especially for just talking about the work and providing verbal estimates on what the cost could be. Our ladies in the office thought they had a polite conversation while scheduling the appointment. We also offer veteran discounts. We hope you’re able to get the problem resolved at the price you’re requesting in the same professional time frame and experience that we were offering.

August 19, 2025

Back to all reviews

Other reviews

December 31, 2025

Sophie Cieciora Boden

Raphael was efficient and professional- will keep Copperhead in mind for future issues 👍🏻

July 28, 2025

Cintia

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for James at Copperhead Plumbing I had an incredible experience with James from Copperhead Plumbing! From start to finish, he was extremely professional, timely, and had an all-around great attitude. He literally rolled out the red carpet for me — now that’s next-level customer service! Nick, the owner, gave me a courtesy call to let me know James was on his way, which I really appreciated. It’s rare these days to find people who take real pride in their work, but I can confidently say I’ve found my go-to plumber. If this experience is any indication, I’m genuinely excited to start my next project with them. Highly recommend Copperhead Plumbing — you won’t be disappointed!

April 18, 2025

FloridaWalks

Same day service with total professionalism. I highly recommend Copperhead Plumbing for all your plumbing needs. Thank you!

October 2, 2025

Kelsey Conner

Needed them asap, and came early and ready for the job! Knew exactly what to do! Will absolutely use in the future