Emily Chin

This is our first time using Copperhead Plumbing. While we may not have ended up completing the job at the time of the initial visit, we’d still like to share our thoughts/insights. We opted for this company vs. others, primarily due to their overall Google ratings/positive reviews (4.9/5). We recently discovered a leak in the bottom of our garbage disposal under our kitchen sink and needed an urgent estimate for either repairing/replacing. Everyone we dealt with were very courteous and professional. Spoke with Cassie on the phone, who was very polite and empathetic to our situation. She immediately scheduled an appointment for us with one of their techs for the next morning. The technician, Justin, reached out approximately 30-mins. prior to arrival and took his time in explaining in detail, all our possible options/cost…all of which were emailed to us for review. End result, we’re delaying the plumbing repairs…short-term…as we first explore the option of replacing our stainless steel double sinks with a large single. Only ended up paying for their in-home inspection visit, which was far more reasonable than other companies we had reached out to. Another plus, should we decide to move forward with Copperhead Plumbing, our initial consult fee would be applied toward the cost.

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