Copperhead Plumbing LLC

Michael Shanley

May 16, 2025 · review of Copperhead Plumbing LLC

Your tech was awesome. Professional communicated well, and took care of our problem was a pleasure to work with. He’s a real asset to your company. Thank you.

Response from owner

Michael, thank you so much for the kind words! We're thrilled to hear that our technician provided such a positive experience. Professionalism and clear communication are core values for us, and it's great to know he delivered on both. We'll be sure to pass along your compliments—he truly is a valued member of our team. We appreciate your business and are here if you ever need us again!

May 19, 2025

Back to all reviews


Other reviews

January 12, 2026

Maria Roditis

Andrew was great!!! My experience with copperhead was equally as great. Had a little plumbing emergency and they came the next morning. Will definitely use them again!!

April 6, 2026

Larry Meadows

Great company to work with. Prompt and considerate Communication was great. Very professional I would use them again. I recommend them you won't be disappointed. James and Nick are the best.

March 19, 2025

Elise Dubinsky

Fabulous customer service! Came as scheduled, provided resonance estimates and performed work on the spot. Thank you Daniel, Kathy and the Copperhead team! Ps Added photos of before and after.

March 4, 2025

Yvone Ao

The Five Star reviews are not exaggerating. We came across an issue late in the evening; we called their main phone number and was immediately connected to a professional administrator. She confirmed our issue, and stated that she would aim to have a plumber dispatched between 9AM - Noon the following day. The next morning, we received an updated phone call from Admin, confirming that they will be sending a plumber out by between 8AM - 9AM. Sure enough, in 5 minutes, the plumber, Andrew H., reached out and stated that he was en route. The assessment of the issue was efficient, the quote was upfront and clear, accounting for time, labor, and equipment. Andrew came prepared! He already had the main piece that needed to be replaced in the company vehicle. An unexpected challenge arose, and the updated quote was fair and clear. The work was completed in 2 hours, and everything was tested to ensure it was in working order. Andrew was professional, polite, and informative. He cleaned up after the work was done, and I have a functioning kitchen again! It felt unusual to not run into ANY challenges with a technician out addressing such a delicate issue. You won't go wrong with them. We certainly didn't.