Michelle Carmona

Update 3/13: I had a small issue with my toilet being loose from a prior installation, and Justin from Copperhead came out to take a look. He went above and beyond to figure out the cause and ended up replacing the flange so the toilet could be properly secured. I really appreciate the extra care to leave things in better condition than before. Great service again! I recently experienced a nightmare situation—a major sewage overflow in my apartment due to a building plumbing issue. Sewage water was flooding out of the toilet and shower, spreading through the hallway, bathroom, both bedrooms, and even into the kitchen. It was an absolute mess. Thankfully, my plumber James responded quickly and handled everything with incredible professionalism and skill. He got straight to work, pulling the toilet and investigating the source of the problem. He ran a drain machine 75 feet and retrieved a huge amount of wipes from the line. He then switched to a larger machine and went even farther—90 feet—and pulled back even more wipes. James went above and beyond. He was thorough, professional, and didn’t stop until he was sure the issue was completely resolved. I highly recommend him to anyone needing a reliable and knowledgeable plumber.

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