Employee

Kathy

Kathy is a technician at Copperhead Plumbing LLC in West Palm Beach, FL, named in 4 verified reviews averaging 5.0★ (100% positive).

4mentions

5.0★avg rating when named

100% positive

“From start to finish, this company was awesome. Kathy called shortly after my Google inquiry, and in 5 minutes an appointment was set. Dakota came out, was professional, warm and a pleasure to have. The company texted a photo of Dakota, and the time frame in which he would get here. Dakota also called directly to let me know how far he was, and the text had included a link to track where he was on his way. He took great care with everything, gave an estimate and sent to me, and got to work right away after I agreed. I work from home and he also took care to try not to be too noisy. He removed the old toilet, cleaned the area, replaced some broken parts, and installed the new toilet. He was awesome start to finish and done in under 3 hours. Highly recommend both the company and Dakota personally. Will use again if needed!!”

D & C Vel

Reviews mentioning Kathy

March 20, 2026

D & C Vel

From start to finish, this company was awesome. Kathy called shortly after my Google inquiry, and in 5 minutes an appointment was set. Dakota came out, was professional, warm and a pleasure to have. The company texted a photo of Dakota, and the time frame in which he would get here. Dakota also called directly to let me know how far he was, and the text had included a link to track where he was on his way. He took great care with everything, gave an estimate and sent to me, and got to work right away after I agreed. I work from home and he also took care to try not to be too noisy. He removed the old toilet, cleaned the area, replaced some broken parts, and installed the new toilet. He was awesome start to finish and done in under 3 hours. Highly recommend both the company and Dakota personally. Will use again if needed!!

Response from owner

Thank you so much for the detailed and thoughtful review! We’re thrilled to hear you had such a great experience from start to finish. Kathy will be happy to know she made the scheduling process quick and easy, and Dakota will truly appreciate your kind words. Providing clear communication, professionalism, and a smooth, respectful experience—especially while you’re working from home—is something we take a lot of pride in. We’re glad everything from the updates to the installation went seamlessly. We truly appreciate your recommendation and your trust in us. We’ll be here anytime you need us! 🚰

March 20, 2026

December 10, 2025

Melissa Johnson

Shower valve cartridge removal and replacement: Called for service and Kathy helped get a plumber here in just about an hour and was very helpful with all my questions. The kind plumber, Daniel M. arrived and was able to get the stuck cartridge out and replaced in less than 30 minutes. Handle glides on/off with ease now! Thank you!!

Response from owner

Thank you so much for your kind review Melissa! We’re thrilled to hear that Kathy was able to assist you quickly and answer all your questions. It’s great to know that Daniel M. arrived promptly and was able to replace the stuck cartridge so efficiently—nothing better than a handle that finally works smoothly again! We truly appreciate you choosing Copperhead Plumbing and are always here if you need anything in the future.

December 10, 2025

March 19, 2025

Elise Dubinsky

Fabulous customer service! Came as scheduled, provided resonance estimates and performed work on the spot. Thank you Daniel, Kathy and the Copperhead team! Ps Added photos of before and after.

Response from owner

Elise, Thank you so much for the kind words! We're thrilled to hear that you had a great experience with Daniel, Kathy, and the Copperhead team. We take pride in providing prompt and reliable service, and it's wonderful to know that we met your expectations. The before-and-after photos are a fantastic touch! Thanks again for choosing us — we appreciate your feedback and look forward to working with you again in the future!

March 19, 2025

March 18, 2025

Greg Garber

From the initial phone call to the completion of my repair Dakota and Kathy were exceptional! Job was completed in a timely professional manner I will definitely be calling Copperhead for my future plumbing repairs

Response from owner

Thank you so much for your kind words Greg! We're thrilled to hear that Dakota and Kathy provided exceptional service and that your repair was completed to your satisfaction. We truly appreciate your trust in Copperhead, and we look forward to assisting you with any future plumbing needs. Don’t hesitate to reach out anytime!

March 18, 2025