PinkPanther B
If you need a solid plumber, look no further. Copperhead Plumbing and James are fantastic. I needed a new wax seal for my spare bathroom toilet because the previous contractor used the wrong size seal and didn't caulk around the edges. Yesterday, I was given a quote by a well-known company (name withheld), and decided not to move forward based on the poor negotiations I had with their tech. The whole interaction was a bit smarmy, so I let him go. James from Copperhead showed up this afternoon. He was dressed neatly, well groomed, excellent manners, and just an all-around lovely, young man. Copperhead, you should be proud of James. He explained every step of what he was doing and why. I really appreciated his communication because so many construction/HVAC/plumbing techs could care less if the customer understands what they are doing -- they just want the money. When someone like James takes the time to explain everything while he's working, it gives the consumer (me) confidence in the work being done in the home. Let's face it, plumbing issues or issues of any kind inside an older home can be disastrous, stressful, and expensive. Copperhead sent me a 5-star tech, and I couldn't be happier. Yes, Copperhead's prices are slightly higher than independent contractors and other big plumbing companies that are sourced for insurance companies, however, you get what you pay for with Copperhead. Excellent job, James. Excellent hire, Copperhead.
Response from owner
February 28, 2025
Other reviews
luann mcentee
Wouldn’t use anyone else. Reliable, efficient, courteous and each technician is very knowledgeable. They do a great job on all my jobs and even clean up afterwards!
Alyse Liebowitz
A dream of an experience! It's hard to say that about any major plumbing problem, and this was a very big investment to repair. But Josh of Copperhead Plumbing is more than just a master plumber, he's a master communicator and went above and beyond to solve this problem on a Friday. He not only spent a good part of the day investigating the source of the issue and keeping me constantly updated, but he pulled out all the big guns to solve it, finally resorting to sheer manpower. He had to dig down 5 feet into the yard to then hack out a huge root ball that resisted all the power tools. He sent me videos, photos and calls throughout the process, discovered that there was a 2 way clean out buried in the back yard that I didn't know existed, confirmed the types of pipes from the roof stack all the way to the street, and best of all - sent me a detailed description of the issue with the city tie-in line so I could explain it to them. The city sewer manager was also wonderful to deal with, and he said that Josh did a great job clearing the line to the street! They will be coming out to replace a damaged part of the city system. If you want a plumbing job done right, and done once, call Copperhead Plumbing. They did this on a Friday, when I called that morning, so that my tenant didn't have to go through the weekend without a bathroom. The final bill was high, but the results are priceless! Thank you Josh and Copperhead!!!
B Del Russo
No written review
cathy shea
His work was excellent and very nice