Copperhead Plumbing LLC

Tyler Fulmer

June 5, 2025 · review of Copperhead Plumbing LLC

Walked out at midnight last night to appreciate the pool deck and rafters I spent 5 hours cleaning, to find 1/2” of mud and water all the way to the back door with an overflowing pool that could best be describe as chocolate milk. We contacted them first thing in the morning, and Andrew was here earlier than anticipated. He established it was not the main line, and went above and beyond to inspect everything from the pool to the irrigation system, despite that was not the company’s expertise. He spent so much time investigating, eliminating and considering possible issues, and did far more than what some others may feel was their obligation, despite the fact that it was not in the company’s typical wheelhouse. He also took time to investigate some inner issues we had the previous summer and a potential AC leak. He put us in touch with another company and spoke with them in detail for more than a half hour. The feedback I received from him was invaluable and worth the modest cost for him to spend more than two hours here, this coming from one who provides positive/negative reviews minimally. I would 100% recommend this company and it will be our go to if and when the inevitable home owner disaster rears its ugly head again.

Response from owner

Tyler, thank you so much for taking the time to share your experience with us in such thoughtful detail. We're incredibly grateful for your kind words and are thrilled to hear that Andrew was able to provide the level of care and attention you deserved during such a frustrating situation. We understand how stressful unexpected home issues can be, and we're proud that Andrew went above and beyond to help investigate the cause and guide you toward a resolution—even outside of our typical scope. Your recommendation means the world to us, and we're honored to be your go-to team moving forward. If there's anything you ever need in the future, please don’t hesitate to reach out. Thank you again for trusting us with your home!

June 5, 2025

Back to all reviews


Other reviews

January 14, 2026

Kris Gardner

Justin came by, examined the situation & provided his professional opinion. He did a great job. I can tell he enjoys being a plumber.

April 15, 2025

Ellen Kestecher

No written review

July 18, 2024

Bridget Flinter

I was happy to get a same day appointment. They were very communicative, letting me know when they were delayed at another job, and calling 30 minutes before arrival. Nick was very professional, explaining what would be done and providing before and after photos. Cleanliness was a perk too, wearing booties when he entered my house and vacuuming up any dust/ dirt. Highly recommend!

January 26, 2026

michele shari

Raphael came on Friday to troubleshoot out well pump/pressure tank. Multiple issues were going on. He tried a lot of different strategies to pinpoint the problem… or rather problems and gave us ideas and choices. In the end we decided to replace all the plumbing, including the well pump and pressure tank. Today Raphael came back with all the supplies, dug out everything, put in the new base (cut it to size), packed down all the dirt tightly, reconfigured everything so we had less 90 degree turns, and added a new brass valve with a lever (my preference as they are easier on your hands). He stayed and adjusted everything, checked the pressure in all outlets and watched that it was all adjusted and balanced perfectly. He didn’t leave till after 6p when he knew it was all running perfectly and all our concerns were addressed. Thank you Raphael and Nick!