Javieth Detres-Colon

Jay Martin

Just want to say.. the young man that came resolve the issue with the mixing valve in the guest bathroom. Was able to fix that issue..He was nice.. But you could tell pressured to perform a certain way.. I will use no names here as I am a 2ND generation , HVAC contractor with over 43 years of experience running techs, and the goal here is not to throw any individual under a bus. Constructive criticism... $500.00 for mixing valve replacement? Flat rate..Ok? But no breakdown to valve and labor…why? He had to go pick up valve.. So at our company rates? The number would have been fair.. 2 trips…No argument there.. But no breakdown of labor per hour / part/ tax ?🤷‍♂️.. You need to have basis invoicing for customers.. My invoice says $500 no explanation….what? Second .. Have two very expensive Grohe 3 hole faucets in Master with all four water valves / cartridges seizing…. asked about replacing valve/ cartridges….... Young man, denied, his tone per our conversation, ( he did provide options, … lightly, butttttt. no real interest in really addressing problem..)basically was guiding me to purchase new faucets rather than remove the frozen valve/cartridges and replace.. Confronted, but disagreement ensued, and told him, I’d remove and purchase all new valves for both faucets… today , 10 minutes to disconnect and remove from set pattern.. I guess I’ll pick up and do myself… I’m 60 years old, didn’t want to do..just wanted a plumber to do right by me and do plumber stuff… Valves are waaaay cheaper and better option than changing a very high end Grohe faucet set up🤔. In conclusion, They fixed the immediate issue of guest bathroom mixing valve failing.. Just had not confidence in the young tech advising me in the best course of action for a job he clearly was unsure of, or uninterested in fixing involving the 4 valves in the master bathroom.. One of the hot valve s is sitting on my desk, waiting me to go to next to order replacement , instead of copperhead’s service manager handling it for me.. Thanks for fixing my shower..Just wish the whole flat rate thing didn’t effect the effectiveness of actually repairing what’s wrong in certain issues..

Richard Mendelson

Nick at Copperhead Plumbing is one of the most reliable, professional, and dedicated professionals I have ever met. I called Nick due to an emergency at one of my properties. As you can imagine, a plumbing emergency is NEVER a good thing. Nick took the call and was on site within an hour. He fixed the problem quickly, and left the property cleaner then it was when he arrived. More than that, he charged me a fair rate and didn't try to upsell me or make me feel robbed. Nick has character and integrity. I highly recommend that anyone who needs a plumbing company give Copperhead Plumbing a call. You will not find a more reliable, professional, and reasonable person out there. I wish I could give them more than 5 stars.

William Dougherty

No written review

James Van Putten Vink

Raphael is very professional and knowledgeable, he explained everything that needed to be completed in order to fix my situation. Communication was excellent from start to finish.