Topic
Commercial HVAC
97.2% positiveAcross 727 reviews of Copperhead Plumbing LLC in West Palm Beach, FL, commercial hvac appears in 36 reviews (97.2% positive), from 2021-07-08 through 2026-05-22.
Key findings
Commercial HVAC mentioned in 36 of 727 reviews (5%)
97.2% of Commercial HVAC reviews are 4 or 5 stars
Average rating in Commercial HVAC reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
83%30 mentionsTechnical Knowledge & Expertise
69%25 mentionsProblem Resolution & Effectiveness
56%20 mentionsCommunication & Updates
56%20 mentionsCourtesy & Friendliness
44%16 mentionsResponsiveness & Speed
33%12 mentions
Reviews mentioning commercial hvac
Jane Musgrave
Copperhead rescued me from incompetent gas plumbers and solved my gas line problem with ease. Daniel was friendly, knowledgeable and skilled. Big shout out to Melissa in the office. She listened carefully and sympathetically to my problem and assured me it could be fixed. It was - flawlessly. Great experience all around.
Response from owner
May 21, 2026
Philip Culver
Justin is awesome!!! He came out to my new house because the hot water wasn’t working. Of course as soon as he got there, it started working. As a courtesy, he wanted to show me where my main water valve was in case I needed all water shut off. We closed the valve, but a good amount of water was still flowing. I decided to have him replace the main valve. To make things more complicated, the city valve wasn’t working either. So he had to cut the pipe with water flowing through it and replace the main valve. Within an hour, we went from me wasting money on a service call to me having the peace of mind knowing that if we have an issue inside, I can shut the water off in a flash. This dude is awesome. And he was pleasant, respectful and knowledgeable throughout. He’s an asset to your business. Thank you Justin!!!
Response from owner
May 21, 2026
Robert Mich
I asked Copperhead Plumbing to give me an estimate to replace a gas riser. Two men came to see the job. Handed me an estimate for $3250. When I indicated I was going to get a second opinion they said their manager really wanted my business and would reduce the quote to $2700. I called Apex Gas Contractors. They did the job for $600 and were very helpful. Addendum 4-17-2026 Received a call from Copperhead Plumbing. The representative appologized indicating that the servicemen who came to my home were new and inexperienced in estimating a job. She said that the actual quote should have been much lower, although likely not as low as the Apex Plumbng quote.
Response from owner
April 20, 2026
Sean Hegarty
I had a wonderful experience with Copperhead Plumbing. The office was great and communicated clearly and was able to dispatch a plumber quickly in an emergency situation. Then Raphael, let me know exactly how far away he was and was able to quote the job and perform the work in an efficient and timely manner at what I think a fair price. I would highly recommend Copperhead Plumbing, particularly Raphael.
Response from owner
March 26, 2026
Matthew Denofrio
Had to use them for the first time! Nick got me headed in the right direction. Daniel showed up fast and got the job done faster. The office was communicative and got me scheduled rights away.
Response from owner
February 5, 2026
Dr. Pili Tay
We cannot say enough great things about Dakota and the entire team at Copperhead Plumbing. We live in a new construction home with a Smith water heater that was under a 6-year warranty, but unfortunately after just one year our builder stopped covering service. Then, only two years in, our water heater began leaking badly and we needed help fast. Another plumbing company we contacted wasn’t able to assist, but they highly recommended Copperhead—and we’re so grateful they did. From the very beginning, Copperhead was responsive and professional. Dakota arrived exactly on time, was incredibly knowledgeable, and immediately put us at ease during a stressful situation. What truly impressed us was how seamlessly Copperhead handled all of the warranty coordination with the manufacturer. Dakota replaced our Smith water heater efficiently, and the entire process—from diagnosis to completion—was done in under four hours. No hassle, no confusion, just outstanding service. Dakota was professional, courteous, and clearly takes pride in his work. Thanks to him and Copperhead, what could have been a nightmare turned into a smooth, stress-free experience. We are extremely pleased with Copperhead Plumbing and highly recommend them to anyone needing urgent or routine plumbing services. They’ve earned our trust and our future business!
Response from owner
January 7, 2026
Elizabeth Hayd
Copperhead plumbing is a perfect example of how companies with excellent customer service gain repeat business! This was our second time using them and we would recommend them to everyone!
Larry Lynch
This company came immediately and office staff was very nice and accommodating, the plumbers took their time to explain best options for our installation. The work was neat and done well. I had a great experience, and highly recommend them.
Response from owner
December 3, 2025
Dylan Johnson
James with Copperhead plumbing crushes it from small jobs to large jobs. They take care of my household plumbing needs and my office space plumbing needs. I do not even shop around as I know the job will be complete and done correctly the first. Peace of mind for plumbing is priceless. Thanks Copperhead!
Response from owner
November 4, 2025
Jamie Armanini
I can't recommend Copperhead Plumbing enough. From start to finish the entire team was responsive, professional and courteous. James did an amazing job fixing my foundation leak. He was clean and efficient.... The entire office staff were friendly and prompt in scheduling and quoting the job. Thanks for making an unpleasant situation less stressful....keep up the great work!
Response from owner
October 30, 2025
Tyler Cornelio
Great plumbers and business!! Daniel Moesly was the plumber on site to help with a clogged toilet. He did an unbelievable job!! Very efficient and professional. We will be using this company in the future. Thank you Copperhead Plumbing for the help.
Response from owner
October 9, 2025
Jamie P
We've used Copperhead a couple of times now and they've been great every time. We first found them when we had to replace the old cast iron plumbing under our house. Josh and his team did an awesome job, they got everything swapped out and replaced in just a few days. Most recently, we had a gas leak in the hose connected to our stove. Dakota came out and got it all fixed up quickly. Super helpful and easy to work with. I’d definitely recommend Copperhead Plumbing. Everyone we've dealt with has been great, and their front office staff is super friendly too.
Response from owner
September 17, 2025
SarahIlana Rosner
I don't usually right reviews but this experience was worthy of a 5 star review. I had an issue with a really old shower handle that was leaking and causing all sorts of issues. The issue actually started a little over two years ago but we were able to do minor fixes with our handyman until this past weekend. I had no idea who to call for a plumber but I was recommended to Copperhead by Home Depot. They called me back the next day and were able to fit me into the schedule as soon as I needed. They provided constant updates of when they were coming out to my home. When they stepped away to go get some parts, they kept me updated with when they were on their way back. Kyle came to my home and was able to fix our shower handles. He helped us to install a new modern fixture without cutting into our tile work which would have required all new tiles as the tiles are from the 80s and they don't make them anymore. As our home is older (built in the 80s), he noticed some issues with our plumbing setup and was very honest and communicative of the challenges he would face but we were able to still get the work done. Overall, Kyle was so amazing! He is honestly one of the nicest plumbers I've ever met. He does right by the customers. When we faced an unintended issue, he was able to get it fixed right away. We even scheduled some future work the same day because we were so impressed by Kyle's work ethic and kindness. Also wanted to say a thank you to Cassie at the office. She gave me a heads up when the schedule changed and that there was a plumber in our area and they could come earlier than expected. From first touchpoint on the phones to service at home, Copperhead Plumbing is first-class. Thank you Kyle and Copperhead Plumbing!
Response from owner
September 17, 2025
Charlie Laws
I contacted Copperhead Plumbing because of their reviews. I got a call from the office letting me know that James would be arriving between 8am and 9am.James arrived 8am. My drain in the kitchen was clogged. He gave me the best option that would take care of the problem and made suggestions to keep my drain clear from causing this problem again. James rolled out the Red Carpet. I 've never been more happy to pay a plumber for a job well done than James. You will not be disappointed.
Response from owner
September 2, 2025
Steve
I had previously used Copperhead for a shower valve repair with good results. About 3 months later the valve started leaking due to a faulty part. They responded promptly, dispatched an experienced plumber shortly, and he found the faulty part. A short trip to get a new valve and a couple hours later i was back in business. All covered under warranty and it all shows a commitment to customer service. I would highly recommend Copperhead for any plumbing issues.
Response from owner
August 15, 2025
Isabella
Super quick service, friendly staff from the office to the tech also fair pricing as well. It’s so hard to find technicians that work on Gas plumbing really a plus
Response from owner
July 16, 2025
Rachel Machin
Being in the insurance industry, it's important for us to have a network that we can trust when we refer out business to our clients. I feel confident sending any of my own customers to Nick and his team at Copperhead Plumbing. You will always get professional service at a phenomenal rate from qualified techs that truly know what they're doing. They are highly recommended!
Response from owner
June 11, 2025
lise diggs
Copperhead is excellent. Nick and James were a pleasure to do business with. They know their stuff and James went above and beyond on the work he did. Finally, a company that cares about quality workmanship.
Response from owner
May 22, 2025
mark
shower pan install was perfect! pricing was within budget, nick was amazing! we look forward to continuing business.
Response from owner
May 16, 2025
bradley carter
I used Copperhead for the first time and they treated me like family. The correspondece from office staff to the plumber tech that came out were both highly professional and knowledgable. They came out same day and resolved the issues at my house. I highly reccomend Copperhead Plumbing and now have a trusted company for future reference.
Response from owner
May 13, 2025
Henry Romagosa
All good. On time, pleasant, professional, knowledgeable. Phone interaction with the office was equally good. First experience with the company, won’t be my last. Couldn’t have been more pleased.
Response from owner
May 5, 2025
Paula Najarian
I needed a faucet installed in my kitchen and a new garbage disposal. Cassie in the office was able to get an appointment quickly that was convenient for me. Dominic came to do the work . He did a great job! He made sure everything was put in properly and stayed to check that there were no issues before he left. He cleaned everything up before leaving. I would recommend Copperhead Plumbing !
Response from owner
March 19, 2025
Eric Bressler
My Company needed some new waterlines run since our offices are downsizing. Called Copperhead and they got us scheduled right away. The Plumber they sent was James. Great Guy & a Great Plumber. He did the job just how we wanted it, and cleaned up completely after all the work was completed. I'm very happy with everything they/he did and would recommend James and Copperhead Plumbing. I'll be using them for any future plumbing needs.
Response from owner
March 14, 2025
Devin Szpindor
I’ve used them a few times now and I have nothing but great things to say. Nick and Josh both do great work and they have the proper knowledge to get it done with ease. Their communication is top notch as well which helps make the entire process a lot easier. No matter it be commercial to residential, I highly recommend Copperhead Plumbing!
Response from owner
February 21, 2025
Daniel Williams
Exceptional Service from Copperhead Plumbing – Ask for James Ely! I can't say enough good things about Copperhead Plumbing and James Ely! We had a long-standing issue with an external sewer pipe that kept backing up—a challenge that had stumped both the city and property owner for years. The system was a mess, with three different types of pipe, an incorrect pitch, and a failed repair from a low-cost bidder years ago. James and the Copperhead team showed up and tackled the job head-on. The City of Boynton Beach even watched as James personally got into the dirt, handling the pipe replacement like the expert he is. Their customer service and ownership were top-notch, addressing our every need with professionalism and efficiency. With over 30 years in the trades and property management, I’ve worked with countless contractors, and Copperhead Plumbing stands out as one of the best. Whether it's commercial or residential work, I highly recommend them. And if you want the best results, ask for James Ely—he's the one you want on the job!
Response from owner
February 20, 2025
john russiello
WOW finally I found a plumber that was honest and did a fantastic job.i found this company on the internet i like the reviews (I really don’t trust them ) however i hit the jackpot.Dakota came approximately 50 minutes after I call the office .two hours later problem solved. Believe me people I had the rest finally I found the best.
Response from owner
January 27, 2025
John Kochie
We had a plumbing leak at 4:30 on a Friday afternoon. I googled local plumbers and Copperhead Plumbing came up first with a 5 star rating. They had a plumber ( Dakota) who was here in 30 minutes and addressed our issue. Cassie in the office was professional and polite and walked me through the process. I could not be more satisfied with the overall experience of this company. I will reccomend them to all my friends!!
Response from owner
December 12, 2024
Kara Brown
Chase from Copperhead Plumbing was very professional, knowledgeable and thorough in dealing with a ceiling leak which I had in my bathroom. I also appreciated the office scheduling department communication and follow through! I would highly recommend Copperhead and will use them in the future again.
Response from owner
September 5, 2024
Alicia Guess
You guys at Copperhead! ⭐⭐⭐⭐⭐ Totally over and above the call of duty! Arrived completely on time, with the expertise and ability to get the repair performed correctly on budget. Just incredible customer service too from setting the appointment to customer service during the repairs, Dakota (tech) was awesome and the wonderful office staff so accommodating to the clients needs ..just great top notch service all around. I truly can't say enough to thank your team for being so professional and caring!!! Thank you Copperhead Team!!! 🙏🤞
Response from owner
September 4, 2024
Geoffrey Merrifield
Best plumbing experience we’ve had. Josh was highly skilled, friendly, helpful. The office was great and a significant issue is finally getting resolved.
Response from owner
August 8, 2024
Wendy Jones
Nick was great. Complicated problem that he handled perfectly. He explained the situation clearly and answered all our questions. Digging out in the hot sun had to be unpleasant but he was thorough and competent. Office staff was also pleasant and responsive. We will definitely use Copperhead in the future.
Tyler Gennaci
Very professional service. They were quick to diagnose the problem with my toilet, gave me a fair reasonable price and fixed it extremely fast. Will happily do business with them again if any issues arise.
Response from owner
March 8, 2024
Ryan Buchko
These guys really know their stuff and they've got the best work ethic in the business. I had a pipe leaking somewhere within my walls, called them up and it was found and fixed in no time. Staff is super friendly and left zero mess after the job was done. Highly recommend!
Response from owner
November 12, 2023
Christine Dobos
My experience with Josh from Copperhead Plumbing is unsurpassable. He was on time, polite, neat, tidy, and personable. He gave me a reasonable quote and was able to do the job in a timely manner. I can truly say that Nick, CP’s owner, was great to deal with from our first interaction on FB. Meeting Josh today was icing on the cake! He is a consummate professional with decades of experience. Great team of Master Plumbers with residential and commercial experience …Copperhead Plumbing’s number is in my phone to stay. I heartily recommend this team.
Response from owner
September 27, 2023
Advantage Industries
Very quick and efficient!! Called this morning with an issue we were having at our warehouse. Copperhead Plumbing was out the same day and fixed our problem!! Thank you guys, great work!
Response from owner
September 5, 2023
josh ghanem
Nick is the best in business, very knowledgeable, on time and professional
Response from owner
June 22, 2022