Topic
Toilet & Fixture Service
100% positiveAcross 727 reviews of Copperhead Plumbing LLC in West Palm Beach, FL, toilet & fixture service appears in 39 reviews (100% positive), from 2021-07-08 through 2026-05-22.
Key findings
Toilet & Fixture Service mentioned in 39 of 727 reviews (5.4%)
100% of Toilet & Fixture Service reviews are 4 or 5 stars
Average rating in Toilet & Fixture Service reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
74%29 mentionsTechnical Knowledge & Expertise
59%23 mentionsProblem Resolution & Effectiveness
51%20 mentionsCourtesy & Friendliness
46%18 mentionsResponsiveness & Speed
36%14 mentionsCleanliness & Tidiness
33%13 mentions
Reviews mentioning toilet & fixture service
Shelley Gottsagen
The plumber arrived very quickly after my landlord called ( within 15 minutes). He removed the toilet, discovered what was wrong and fixed it properly. He cleaned up afterwards. I would highly recommend Copperhead Plumbing Company. They are responsive, reliable and knowledgeable. They are also clean, polite and professional.
Response from owner
May 19, 2026
Pepe Silvia
Justin came through, fixed my toilets, diagnosed a serious issue with my water heater, explained everything along the way and got the job done. Friendly, professional, and great work!
Response from owner
April 17, 2026
D & C Vel
From start to finish, this company was awesome. Kathy called shortly after my Google inquiry, and in 5 minutes an appointment was set. Dakota came out, was professional, warm and a pleasure to have. The company texted a photo of Dakota, and the time frame in which he would get here. Dakota also called directly to let me know how far he was, and the text had included a link to track where he was on his way. He took great care with everything, gave an estimate and sent to me, and got to work right away after I agreed. I work from home and he also took care to try not to be too noisy. He removed the old toilet, cleaned the area, replaced some broken parts, and installed the new toilet. He was awesome start to finish and done in under 3 hours. Highly recommend both the company and Dakota personally. Will use again if needed!!
Response from owner
March 20, 2026
Michelle Carmona
Update 3/13: I had a small issue with my toilet being loose from a prior installation, and Justin from Copperhead came out to take a look. He went above and beyond to figure out the cause and ended up replacing the flange so the toilet could be properly secured. I really appreciate the extra care to leave things in better condition than before. Great service again! I recently experienced a nightmare situation—a major sewage overflow in my apartment due to a building plumbing issue. Sewage water was flooding out of the toilet and shower, spreading through the hallway, bathroom, both bedrooms, and even into the kitchen. It was an absolute mess. Thankfully, my plumber James responded quickly and handled everything with incredible professionalism and skill. He got straight to work, pulling the toilet and investigating the source of the problem. He ran a drain machine 75 feet and retrieved a huge amount of wipes from the line. He then switched to a larger machine and went even farther—90 feet—and pulled back even more wipes. James went above and beyond. He was thorough, professional, and didn’t stop until he was sure the issue was completely resolved. I highly recommend him to anyone needing a reliable and knowledgeable plumber.
Response from owner
August 9, 2024
Kevan Harris
Dakota was great. Very professional and friendly. Explained my options and their prices, then went out, brought back what I ordered and installed it. Then cleaned up nicely. Five stars plus.
Response from owner
January 21, 2026
Cynthia Romeo
"Exceptional Service from Start to Finish!" From the moment I called to schedule an appointment, I was impressed by the professionalism and efficiency of the scheduling team. They were friendly, quick to answer all my questions, and made the whole process seamless. When James arrived to replace my toilet, he was punctual, courteous, and did an outstanding job. He worked quickly and efficiently, ensuring everything was installed properly and cleaned up after himself. The quality of the work exceeded my expectations, and I could tell that James took great pride in his work. I highly recommend this team to anyone looking for reliable and top-notch plumbing services. The entire experience, from start to finish, was stress-free and exceeded my expectations. Thank you for the amazing service!
Response from owner
December 24, 2025
Steven Odom
James and Rafael were awesome. I have a toilet at the place I’m living that is really old and it’s also a really strange size. James had to call all over the place to find it and he pulled it off. Very quick service too they went above and beyond. Rafael installed the toilet, it works perfectly. He did it quickly and definitely knows what he’s doing. He even pet my dog, which was nice. These are great People and you can really truly tell they care about what they do and how it affects customers lives.
Response from owner
December 19, 2025
Bill Blankenship
Copperhead pluming is excellent. Had a technician named Dakota. Young man was professional, knowledgeable, respectful and friendly. Treated my home like it was his.Gladly answered all of my questions completely. I needed one of my toilets replaced. Normally it would take the following day to get it to my house and installed but because my wife is very ill in bed and the toilet is off of the bedroom he called his company and had someone bring it out and installed it right away to be convenient for my wife. The price was more than reasonable. I highly recommend them.
Response from owner
December 10, 2025
Brenda McCormick
Dakota from Copperplate responded very quickly to my plumbing need (running toilet) and worked to remediate. He inspected the other drains in the bathrooms, and made sure all was in working order. I was extremely happy. Dakota was professional, friendly, neat and got the job done. Thank you so much! I will call them if another problem arises.
Response from owner
February 27, 2025
Holly Buzen
Nick and the Copperhead Plumbing Team are awesome! I had a clogged toilet and his quick response was greatly appreciated. Highly recommended!
Response from owner
August 16, 2024
Ashley Clerie
Nick and Justin came to fix my toilet. Wasn’t flushing properly. Super efficient! Absolutely recommend
Response from owner
November 7, 2025
Stacy Shannon
Andrew Hoines installed a new water heater and kitchen faucet for me, and also fixed my toilet that was constantly running. He was very polite and professional; he explained what he was doing and answered all my questions. Andrew also made sure his work area was cleaned up before he left. I would recommend Copperhead Plumbing to my family and friends.
Response from owner
November 4, 2025
Anthony Estrada
I'm a first time customer using Copperhead Plumbing. Plumber Daniel Mosely was great. He was able to diagnose my toilet, and was able to replace the fill valve. Thank you so much if I ever have any plumbing issues I'll make sure to give your company a call. 👍
Response from owner
April 24, 2025
Anthony Etrade
Greatly appreciate your services. Plumber Nick Miller, was able to diagnose my toilet issue, and did a great job replacing it with a new one. Thanks again for your service
Response from owner
December 3, 2025
Cindy Cranstone
James was amazing! Efficient, on time, polite, and very tidy!! Red Carpet service and two handicap toilets installed. Shout out to Melissa also… she scheduled my appointment and also called me the morning of the appointment that there was a delay, that James was running an hour and a half behind schedule. I appreciated the heads up!
Response from owner
October 16, 2025
Michael Margolis
I reached out to copperhead to assist me with installing a toilet. James came out and recommended that the existing toilet is in good enough shape to keep. I appreciate the honesty. He even helped me move the new toilet back.
Response from owner
October 10, 2025
Sheila Ramos
Had our toilet replaced. Dakota was very professional and knowledgable. Very neat and efficient. This is our second time with Dakota and will definitely use Copperhead again.
Response from owner
October 10, 2025
Corinne Skrzysowski
We used Copperhead Plumbing for a toilet repair and their representative Kyle did a thorough analysis of our problem and quickly diagnosed the issue, We had to replace the toilet and suggestions were made according to our requests. He returned early the next day and installed a Kohler highline toilet with all new lines & fittings and left the bathroom in perfect condition. We reviewed the costs up front and although a bit higher than I expected he spent many hours to ensure that we were happy with the final job so we would recommend Copperhead Plumbing for quick & reliable service.
Response from owner
September 8, 2025
Erica Froonjian
James was the best! Came over and fixed the toilet very quickly.
Response from owner
August 6, 2025
Erica Simon
Copperhead Plumbing was professional and responded very quick to my request for a new toilet. James worked quickly to pick up a new one, bring it to my home, and install it. The work was completed to my satisfaction, the price was fair, and my home was left very clean! Thank you Copperhead Plumbing!
Response from owner
July 10, 2025
Natalie Stumpf
James came by this morning to fix the lever on my toilet and did an amazing job!! He was on time and got the job done very quickly. Customer service was great and would ask for James on future jobs!!
Response from owner
July 9, 2025
James Reddy
James came within an hour of requesting service as a first time customer. Replaced the water connector to my toilet and replaced the innards of the toilet that caused the toilet to keep running Great job Thank you!
Response from owner
June 30, 2025
Brian Lockard
Terrific service! The lady I spoke to and made the appointment with was super helpful! Andrew, who came to my house to fix our toilet, did an outstanding job. Super personable, explained everything and is super friendly. I would certainly use Copperhead again. If you need them, request Andrew!
Response from owner
June 25, 2025
Mary Kohl
I contracted Copperhead Plumbing based on their Google reviews. I replaced all my countertops, so Daniel replaced my faucet and waste disposal. He also installed my Waterdrop water filter. I was interested in a hot water recirculating pump so Daniel and James came by today and installed the pump very quickly. It’s been a pleasure working with Daniel and James and I feel so much better knowing I have reliable and professional plumbers when I need them!
Response from owner
May 1, 2025
PinkPanther B
If you need a solid plumber, look no further. Copperhead Plumbing and James are fantastic. I needed a new wax seal for my spare bathroom toilet because the previous contractor used the wrong size seal and didn't caulk around the edges. Yesterday, I was given a quote by a well-known company (name withheld), and decided not to move forward based on the poor negotiations I had with their tech. The whole interaction was a bit smarmy, so I let him go. James from Copperhead showed up this afternoon. He was dressed neatly, well groomed, excellent manners, and just an all-around lovely, young man. Copperhead, you should be proud of James. He explained every step of what he was doing and why. I really appreciated his communication because so many construction/HVAC/plumbing techs could care less if the customer understands what they are doing -- they just want the money. When someone like James takes the time to explain everything while he's working, it gives the consumer (me) confidence in the work being done in the home. Let's face it, plumbing issues or issues of any kind inside an older home can be disastrous, stressful, and expensive. Copperhead sent me a 5-star tech, and I couldn't be happier. Yes, Copperhead's prices are slightly higher than independent contractors and other big plumbing companies that are sourced for insurance companies, however, you get what you pay for with Copperhead. Excellent job, James. Excellent hire, Copperhead.
Response from owner
February 28, 2025
ARLENE Herman
they were the best. they came right out. we had no toilets working they showed up within 25 minutes. fixed replacement so nice and kind and very caring. definitely use them if u need the best!!!! mike Mcnamara
Response from owner
February 3, 2025
Chris Oakes
Awesome service!! They came out and ran the camera to locate our connection to the street, hooked up new kitchen and bathroom faucets, and a new tub spout. Very clean, fast service!
Response from owner
November 9, 2023
Arelys Taylor
Dakota was very professional and efficient. Fixed 2 toilets and one of my bathroom sinks. Excellent work!
Response from owner
August 14, 2023
Gevay Piercefield
When I called Copperhead Cassie was awesome. She had someone out the next day. Dakota was our plumber. He was kind, informative and efficient. He installed a new flange and toilet. I would definitely recommend them.
Response from owner
August 30, 2024
Maureen Cliff
Daniel from Copperhead plumbing was so nice, professional, & very helpful! He came to install a toilet seat & recommended a water filter for my bathroom sink to remove the chemicals in the water. He is also going to do the one in my kitchen which is so helpful because the water is really bad. I highly recommend him!
Response from owner
August 27, 2024
Anna Schubert
Nick has done several things for me, including disposal and faucet replacement and he resolved an issue with a toilet that other plumbers had told me was the drain and to not flush TP down the drain. Nick found a hard water deposit blocking the outflow. Honestly, he could have told me any number of plausible things to justify replacing the toilet, but he stuck with hianprocess
Response from owner
July 15, 2024
Tim Kassouf
Phenomenal experience with this company! Chase was prompt, honest & extremely helpful. We just had them fix a bathroom sink that wouldn’t drain and had no water pressure, replace the faucet in another sink, and fully replace 2 toilets that other plumbers claimed to have fixed previously, but would not stop running & breaking. The quality of their work is unmatched! I won’t be wasting any time calling a different plumber ever again & I would highly recommend the same to anyone! Save time & money, get it done right the first time by a team you can trust!
Response from owner
July 2, 2024
Tyler Gennaci
Very professional service. They were quick to diagnose the problem with my toilet, gave me a fair reasonable price and fixed it extremely fast. Will happily do business with them again if any issues arise.
Response from owner
March 8, 2024
Justin Hawk
Josh is great. Did an awesome job installing toilet, sink faucet, garbage disposal, and water heater. Very knowledgeable and skilled. Highly recommend!
Response from owner
December 5, 2023
Brittany Johnson
I highly recommend Copperhead plumbing for your next plumbing service. We’ve been dealing with a leaky toilet, I called Nick the owner and he had someone come within the hour. Justin, fixed the issue in a matter of minutes. They are professional, respectful, and provide the quality service that your looking for. Look no further , these are your guys! Thank you Nick!
Response from owner
November 15, 2023
Daniel Bernardine
Pleasantly pleased with the professionalism Josh provided when replacing our hot water heater and toilet. Clean work and great attention to detail. I will definitely request him when we decide to redo our shower or anything else plumbing related. Happy customer!
Response from owner
November 10, 2023
Robert Simmons
I had a worn shut off valve to my toilet and the plumbing inside the tank needed a rebuild also. I called Copperhead Plumbing around 10am with the hope that they serviced residential customers. Spoke with Nick and to my surprise he said I can have someone there today between 2-3pm. I wasn’t expecting that and I was definitely surprised. I said great let’s set it up. Josh arrived at my house around 2:20pm in a company van with the company logo (Copperhead Plumbing). He was extremely professional and quickly determined what the problem was. He provided me with a fair quote that I excepted. Within 45-60min Josh had fixed the problem with what I estimate to be better parts than I originally had. Josh work was very neat and clean and there was no mess left behind. The job area was perfectly clean when he finished. During that 45-60min Josh and I discussed future home projects. I’m very sure I’m going to make Copperhead Plumbing my plumber on speed dial for future service.
Response from owner
November 7, 2023
Shannon Warren
Came right away to fix a toilet issue I had. Made some recommendations for later with no pressure to do it now. Very honest and transparent.
Response from owner
January 24, 2023
Steve Fabrizio
Great job the toilets at my shop were backed up I called nick and he was right on it was there within an hour and fixed the the problem at a fair price thanks
Response from owner
February 1, 2022