Copperhead Plumbing LLC

Topic

Drain Cleaning & Inspection

91.7% positive

Across 727 reviews of Copperhead Plumbing LLC in West Palm Beach, FL, drain cleaning & inspection appears in 12 reviews (91.7% positive), from 2021-07-08 through 2026-05-22.


Key findings

  • Drain Cleaning & Inspection mentioned in 12 of 727 reviews (1.7%)

  • 91.7% of Drain Cleaning & Inspection reviews are 4 or 5 stars

  • Average rating in Drain Cleaning & Inspection reviews: 4.8★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    92%11 mentions
  • Problem Resolution & Effectiveness

    92%11 mentions
  • Technical Knowledge & Expertise

    75%9 mentions
  • Courtesy & Friendliness

    42%5 mentions
  • Responsiveness & Speed

    33%4 mentions
  • Punctuality & On-Time Service

    25%3 mentions

Reviews mentioning drain cleaning & inspection

April 7, 2026

sara frank

I had an excellent experience with Raphael Morganelli from Copperhead Plumbing. From start to finish, his service was outstanding. He arrived right on time, was extremely professional, and took the time to thoroughly assess everything before getting started. He successfully unclogged my shower and also checked my water heater to make sure everything was functioning properly. What really stood out was how knowledgeable and detail-oriented he was. he didn’t just fix the issue, he made sure everything was running smoothly and explained what he was doing along the way. It’s rare to find someone who is not only skilled but also reliable and respectful of your home. Raphael went above and beyond, and you can tell he truly cares about the quality of his work and his customers. I highly recommend Raphael Morganelli and Copperhead Plumbing to anyone looking for dependable, honest, and top-quality plumbing services. I will definitely be using them again in the future!

Response from owner

Thank you so much for your thoughtful and detailed review, Sara! We’re thrilled to hear you had such an excellent experience with Raphael. Punctuality, professionalism, and taking the time to thoroughly assess and explain everything are exactly what we strive for, so it’s great to know that stood out. Raphael will truly appreciate your kind words—he takes a lot of pride in going above and beyond for our customers. We’re glad he was able to take care of your shower clog and ensure your water heater is running properly as well. Your recommendation means a lot to us, and we truly appreciate your trust in us. We look forward to helping you again in the future!

April 8, 2026

March 13, 2026

Michelle Carmona

Update 3/13: I had a small issue with my toilet being loose from a prior installation, and Justin from Copperhead came out to take a look. He went above and beyond to figure out the cause and ended up replacing the flange so the toilet could be properly secured. I really appreciate the extra care to leave things in better condition than before. Great service again! I recently experienced a nightmare situation—a major sewage overflow in my apartment due to a building plumbing issue. Sewage water was flooding out of the toilet and shower, spreading through the hallway, bathroom, both bedrooms, and even into the kitchen. It was an absolute mess. Thankfully, my plumber James responded quickly and handled everything with incredible professionalism and skill. He got straight to work, pulling the toilet and investigating the source of the problem. He ran a drain machine 75 feet and retrieved a huge amount of wipes from the line. He then switched to a larger machine and went even farther—90 feet—and pulled back even more wipes. James went above and beyond. He was thorough, professional, and didn’t stop until he was sure the issue was completely resolved. I highly recommend him to anyone needing a reliable and knowledgeable plumber.

Response from owner

Hi Michelle, Thank you so much for taking the time to share your experience. We're truly sorry you had to go through such a stressful situation, but we're so glad James was able to step in and help bring things back to normal. He takes great pride in his work, and your kind words mean a lot to both him and our entire team. We're here anytime you need us—and thank you again for your trust and recommendation!

August 9, 2024

January 6, 2026

david call

Have had this company come out here numerous times. Bought an older Florida home about three years ago. Nick the owner is a guy who grew up in south Florida. Which made him well versed in dealing with the rotted cast iron pipes. Rafael was detected he sent to my house. He took the extra time to see what else was going on with the camera. Very fair price and worked done well and on time

Response from owner

Thank you so much for this awesome review David. We’re glad Nick’s local knowledge and experience with older South Florida homes has made a difference, especially when it comes to cast iron piping issues. Rafael will be happy to hear your kind words — he takes great pride in being thorough and making sure nothing is overlooked. We truly appreciate your continued support and are grateful for the opportunity to keep your home’s plumbing in good working order. Please don’t hesitate to reach out whenever you need us!

January 7, 2026

December 19, 2025

Kathleen Drake

Copperhead Plumbing dispatched a plumber to our home within two hours of our call. Justin analyzed a drain line stoppage requiring multiple attempts to clear. He was thorough and professional. Job well done Justin.

Response from owner

Kathleen, thank you for the great review! We’re glad we were able to get someone out quickly and that Justin took the time to thoroughly diagnose and clear the drain issue. His professionalism and dedication to getting the job done right mean a lot to us, and we appreciate you recognizing his work. Thank you for choosing Copperhead Plumbing — we’re always here if you need us again!

December 22, 2025

November 5, 2025

Zachary Crotwell

Nick did a great job cleaning our shower drain! Will be calling again!

Response from owner

Zach, thank you for the great feedback! We’re happy to hear Nick took care of your shower drain and that you’ll be calling us again. We appreciate your trust and look forward to helping with any future plumbing needs!

November 5, 2025

August 30, 2025

Charlie Laws

I contacted Copperhead Plumbing because of their reviews. I got a call from the office letting me know that James would be arriving between 8am and 9am.James arrived 8am. My drain in the kitchen was clogged. He gave me the best option that would take care of the problem and made suggestions to keep my drain clear from causing this problem again. James rolled out the Red Carpet. I 've never been more happy to pay a plumber for a job well done than James. You will not be disappointed.

Response from owner

Thank you so much for your wonderful review! We’re thrilled to hear James was able to take care of your kitchen drain and provide helpful tips to prevent future issues. James is proud of his “Red Carpet” service he delivers, and i'm sure means a lot to him knowing he made such a great impression. We truly appreciate your recommendation and look forward to being here whenever you need us again!

September 2, 2025

August 5, 2025

Amber Cornwall

I recently called Copperhead Plumbing when my kitchen sink started draining painfully slow. From the moment Dakota and Nick arrived, I knew I was in good hands. They were not only professional but also incredibly friendly and easy to talk to. After assessing the issue, they used a hydrojet to clear out what turned out to be years of built-up gunk in the pipes. The difference was immediate and impressive- the sink drains like new! Excellent service from start to finish. Dakota and Nick went above and beyond and I couldn't be happier. 10/10 highly recommend Copperhead plumbing to anyone in need of a reliable, top-quality plumbing service.

Response from owner

Amber, thank you so much for the kind words and detailed feedback! We're thrilled to hear that Dakota and Nick were able to get your kitchen sink draining like new again. We take pride in providing professional, friendly, and effective service, and it means a lot to know that came through. We'll be sure to pass your praise along to them. Thanks again for choosing Copperhead Plumbing — and for the 10/10 recommendation!

August 5, 2025

May 28, 2025

Jessica Schlossberg

The plumber who came to my home, Andrew, was fantastic - super informative, knowledgeable, professional (he even removed his shoes), and very friendly. He did a very thorough and great job. However, the prices for this company, Copperhead, are exorbitantly high. The pricing was out of line and many people in my neighborhood have told me that, as well. I was initially quoted $870 to unclog 3 bathroom sinks, but wound up paying $700 (for 3 bathroom sinks to get unclogged).

Response from owner

Thank you for taking the time to share your feedback Jessica. We're thrilled to hear that Andrew provided excellent service—it's great to know he was thorough, professional, and courteous throughout his visit. We also appreciate your honest comments regarding pricing. We understand that value is important, and we strive to provide top-tier workmanship, licensed professionals, and reliable service, all of which factor into our pricing structure. That said, we take all feedback seriously and are continually reviewing our pricing to remain competitive while maintaining high standards. We value your business and the trust you placed in us.

May 28, 2025

March 4, 2025

Hayden Sanacore

I was in need of a new shower valve and I contacted copperhead plumbing. I called them at around 10am and they responded in about 2hrs and I am very pleased with their response time. Dakota arrived and greeted me and was very understanding of my issue. He was very helpful and personable and even described the steps of replacement so I have an understanding. Dakota was very precise with his cuts and kept his work area very clean. After the installation was completed he double checked everything and cleaned up any dirt left behind. I was very satisfied with the installation and I will definitely contact copperhead plumbing and ask for Dakota. I am also a return customer and had a clogged drain the first time and the owner came out to help and it’s very nice to see a good company grow. Thank you copperhead plumbing for the amazing service once again !!

Response from owner

Hayden, Thank you so much for your kind words and for taking the time to leave such a detailed review! We’re thrilled to hear that Dakota provided excellent service and that you’re pleased with the shower valve installation. It’s also great to hear that you’ve had a positive experience with us in the past! We truly appreciate your loyalty as a return customer, and we’ll be sure to pass along your praise to Dakota. Thanks again for choosing Copperhead Plumbing – we look forward to serving you again in the future!

March 5, 2025

February 26, 2025

Amanda Jans

After my son flushed a folded credit card down the toilet, Dominic came out. We thought the issue was fixed but the next day it was poorly flushing again. The next day Nick came out and took the toilet off, augered again and we found nothing but the toilet still wasn’t flushing well. He called out James who brought a camera and we found the folded card stuck in a tight corner. After some maneuvering with the auger, toilet paper, and the camera, they got the card out and sealed everything back up. It was quite a task but they all did such a great job making sure the issue was completely resolved. I will definitely be using them again in the future. Thank you guys!

Response from owner

Thank you so much for taking the time to share your experience Amanda! We're thrilled to hear that Dominic, Nick, and James were able to get to the bottom of the issue and resolve it for you. It sounds like quite the challenge, but we’re glad their hard work and persistence paid off. Your trust means a lot to us, and we’ll be more than happy to assist with any future plumbing needs. Thanks again for your kind words, and we look forward to working with you again!

February 27, 2025

January 30, 2025

Chris Oakes

Awesome service!! They came out and ran the camera to locate our connection to the street, hooked up new kitchen and bathroom faucets, and a new tub spout. Very clean, fast service!

Response from owner

Thank you Chris! It was a pleasure serving your home in Boca Raton Florida. We’re happy you were pleased with the work!

November 9, 2023

July 18, 2023

Kyle Scott

Copperhead plumbing went above a beyond when they came to my house for a sink stoppage.I would recommend this company to anyone seeking a clean and professional company.i will be using copperhead plumbing for any and all future jobs. Thanks again