Topic
Water Heater Service
100% positiveAcross 727 reviews of Copperhead Plumbing LLC in West Palm Beach, FL, water heater service appears in 40 reviews (100% positive), from 2021-07-08 through 2026-05-22.
Key findings
Water Heater Service mentioned in 40 of 727 reviews (5.5%)
100% of Water Heater Service reviews are 4 or 5 stars
Average rating in Water Heater Service reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
78%31 mentionsTechnical Knowledge & Expertise
65%26 mentionsProblem Resolution & Effectiveness
48%19 mentionsCourtesy & Friendliness
45%18 mentionsCommunication & Updates
43%17 mentionsPunctuality & On-Time Service
40%16 mentions
Reviews mentioning water heater service
Indira Logan
Justin and his partner were very thorough about what was the problem with my water heater, they explain the pros and cons of fixing vs replacing, financing and time length of the job. I also want mention that Justin was very polite and respectful of my property and stayed until everything was done to my satisfaction. Time will tell about the quality of the job, but so far everything seems to be working properly.
Response from owner
March 31, 2026
Rachael Flanagan
This is my second time using Copperhead, first for a hot water heater replacement and now for a leak inside a wall. Both times they have been amazing with top notch customer service and technicians who answered all of my questions.
Response from owner
March 30, 2026
Bam Bam
My Tech Justin, Was very nice Helpful informational on services needed he ensured me everything would be perfect when he's finished from the water heater to my kitchen sink and we'll as my tub very very satisfied.. definitely would recommend cooperhead to any one looking for fast Affordable Service
Response from owner
March 19, 2026
Peter Leone
Great job - Justin came in and replaced the water heater quickly and efficiently. Explained everything really well and cleaned up after
Response from owner
March 6, 2026
Steven Gutstein
Raphael was EXCELLENT: on time, polite, professional and did effective water heater replacement with no glitches. I would request him again and signed up for annual service program.
Response from owner
February 12, 2026
Brittany Swan
Best plumber experience I’ve had in south florida. Amazing service. Installed our new water heater and was 1300-1600 lower than my other quotes. Would definitely recommend.
Response from owner
February 6, 2026
Jake canino
James from copper head plumbing came out to replace hot water heater, great customer service. Very respectful! Awesome job highly recommended
Response from owner
January 14, 2026
Dr. Pili Tay
We cannot say enough great things about Dakota and the entire team at Copperhead Plumbing. We live in a new construction home with a Smith water heater that was under a 6-year warranty, but unfortunately after just one year our builder stopped covering service. Then, only two years in, our water heater began leaking badly and we needed help fast. Another plumbing company we contacted wasn’t able to assist, but they highly recommended Copperhead—and we’re so grateful they did. From the very beginning, Copperhead was responsive and professional. Dakota arrived exactly on time, was incredibly knowledgeable, and immediately put us at ease during a stressful situation. What truly impressed us was how seamlessly Copperhead handled all of the warranty coordination with the manufacturer. Dakota replaced our Smith water heater efficiently, and the entire process—from diagnosis to completion—was done in under four hours. No hassle, no confusion, just outstanding service. Dakota was professional, courteous, and clearly takes pride in his work. Thanks to him and Copperhead, what could have been a nightmare turned into a smooth, stress-free experience. We are extremely pleased with Copperhead Plumbing and highly recommend them to anyone needing urgent or routine plumbing services. They’ve earned our trust and our future business!
Response from owner
January 7, 2026
Michael Kodish
Great experience with Copperhead Plumbing. James and Daniel were timely, very informative, and talked us through the issues and action items needed to resolve our water heater issues. Added bonus was they consulted me on the current softener system I had and helped troubleshoot some upkeep. Overall great experience and would use them again in the future
Response from owner
December 11, 2025
Greg Pangburn
Raphael texted me five minutes after my call. Ten minutes later he was at my home. Within a couple of minutes he had diagnosed the problem and given me the quote. Within an hour he had rebuilt my water heater and cleaned everything around it! Fabulous service and price! I highly recommend Copperhead Plumbing.
Response from owner
December 8, 2025
Susan Setzer
Justin was the best. He is very knowledgeable, personable and professional. He did a great job answering all my questions and calming my anxiety about replacing my water heater. He did an excellent job on installing the new water heater. He made sure everything worked and there were no leaks. When done he cleaned up the whole area above my expectations. I also wanted to express how happy I am with Copperhead as a whole. From the moment I called they were very professional and helpful. Justin was at my house lest than a should later. I will definitely use this company and Justin for all my plumbing needs.
Response from owner
December 8, 2025
Koby Wexler
James came and diagnosed our tankless hot water heater after it was making an insane amount of noise. He was able to identify and replace the parts in a very timely fashion. The company has great communication and professionalism. Thanks again!!
Response from owner
November 14, 2025
Eugene Bitteker
James is a knowledgeable professional plumber. He went above and beyond repairing damaged piping and properly installed a water heater. Not only is he honest, professional, and capable he is friendly. Highly recommend copperhead plumbing.
Response from owner
November 6, 2025
Stacy Shannon
Andrew Hoines installed a new water heater and kitchen faucet for me, and also fixed my toilet that was constantly running. He was very polite and professional; he explained what he was doing and answered all my questions. Andrew also made sure his work area was cleaned up before he left. I would recommend Copperhead Plumbing to my family and friends.
Response from owner
November 4, 2025
Valerie Ann Scrivanich
Absolutely amazing service. James was super patient and helpful with my new water heater and made the best recommendations for my future plumbing work. Melissa was super helpful in coordinating dates and times with me and always answered their phone!
Response from owner
November 3, 2025
Bruce Tannenholz
James was great. Arrived at the correct time. Was friendly and courteous. Identified and fixed the issue with my tankless hot water heater.
Response from owner
October 9, 2025
Lasik Doc
Andrew came out and adjusted the temperature of our hot water heater and so far it’s working. He also mentioned that we may need a new one
Response from owner
September 17, 2025
bryce humphreys
James came out was super professional and installed the heater perfectly. Everything look great and works amazing.
Response from owner
September 16, 2025
Santa Ono
I can’t say enough about the outstanding professional work of Kyle at Copperhead Plumbing. He recently installed a tankless water heater in our home and handled every aspect with the utmost professionalism. Kyle went out of his way to make sure we fully understood how to operate the system and took great care to clean up the entire work area when the installation was complete. What impressed me most was his dedication. He stayed late to ensure everything was working properly, and when a small glitch arose, he came in early the next morning to resolve it. Since then, he has regularly followed up to confirm that everything continues to run smoothly. Of all the plumbing professionals I’ve worked with, Kyle truly stands apart. He is in a class of his own—knowledgeable, reliable, and trustworthy. I would not hesitate to recommend Kyle and Copperhead Plumbing for even the most complicated installations.
Response from owner
September 12, 2025
Mike Latimer
Kyle did an amazing job replacing our leaking water heater with a tankless system. His attention to detail, communications and work ethic are the best I’ve found here in Palm Beach County. Highly recommended!!!! Copperhead Plumbing is now our go-to for plumbing repair and upgrades.
Response from owner
August 28, 2025
Margaret “Margie” Sarcia
We had an excellent experience with Copperhead Plumbing. The plumber was extremely polite and knowledgeable and provided a quote. In addition, he noticed a potential problem with our hot water heater and repaired this. I highly recommend.
Response from owner
July 16, 2025
Andres Bautista
Had the best experience with Copperhead Plumbing. This is the second time we have used them and will continue to use them in the future. Very professional and made my family feel as if we were in the right hands. Had our hot water heater replaced and our kitchen faucet fixed. Nick and Jossen were fantastic.
Response from owner
June 30, 2025
Randy Vincent
Copperhead Plumbing! Professional,high quality work! RV created the whole process from texting, calling showing up exactly 3:15 on a Friday, and doing a knockout job with diagnosis, removal, prep, and installation of a new water heater! Yay!! Robert was so organized, top end tools, and did a great job replacing pvc with copper tubing. All of 5 stars, call them up, Copperhead Plumbing! Don't hesitate, call now!!
Response from owner
May 12, 2025
Erika Johnson
Andrew at copperhead arrived on time, was professional, knowledgeable, and got to work quickly replacing our water heater. From first phone call to replaced water heater in only a few hours. Thank you!
Response from owner
May 5, 2025
Marc K
Dakota did a great job replacing our water heater. Prompt, personable and clean.
Response from owner
December 20, 2024
Natalia Bacariza
Copperhead Plumbing fixed my gas leak in my hot water heater in less than 24 hours! Really happy with their service. I highly recommend James Ely he was super friendly with my family and dogs.
Response from owner
April 3, 2025
Todd Kovalsky
Copperhead came recommended and did not disappoint. The team called in the morning to confirm an eta and james was super friendly and a pleasure to work with. Everything was smooth, we had them flush out our water heater and looked at some issues we were having. Highly recommend.
Response from owner
March 31, 2025
Paula C
I was shopping around for quotes on a tankless water heater installation through Angie, and requested quotes from Copperhead Plumbing in addition to 2 other companies. James Ely from Copperhead contacted me and we made an appointment. Prior to his arrival, another company came and gave me an estimate that came with a “decide within 24 hours for this price” caveat. James arrived right on time yesterday morning, and talked with me in depth about what I need. I got quite an education! I decided to go with Copperhead, and my new water heater was installed same day. James was polite, tidy, knowledgeable, and friendly. He did a wonderful job and cleaned up afterwards. I will definitely be using Copperhead for all of my future plumbing projects!
Response from owner
February 19, 2025
Jonathan Baron
Daniel was excellent and got our hot water heater replaced in no time. Called at 11am and had the unit replaced by 1pm. Definitely will use them again
Response from owner
February 3, 2025
Gail Springfield
I can’t express enough how pleased I am with this company. It was the first time I used them. They were recommended from our electrician Jason Price, Gold Standard Electric. I would highly recommend their services. The installer, Dakota, was professional, courteous, and truly a gentleman. It was a pleasure working with the group from owner Nick, to the women who did the scheduling and especially Dakota. They were prompt to come to our home, give us quote for a new water heater, and quick and efficient in installing a new one. We plan on using them for many new jobs we are planning around the house. From changing out a bathtub, water filtration system…Thank you again for your incredible service. It is greatly appreciated and refreshing to work with people that are high quality professionals.
Response from owner
September 18, 2024
Samm
Copperhead plumbing came out to replace my water heater. They were extremely professional and came out very quick. Would definitely be using them again.
Brittney Younes
Copperhead Plumbing was not only extremely professional, but also very efficient. They installed my water heater in rapid time and service was beyond exceptional! I wouldn’t recommend any other company for all your plumbing needs, 10/10 experience!
Response from owner
August 19, 2024
Cliff Tek
Today Copperhead came to the rescue again! My 21 year old water heater gave up and a few hours after calling, the new unit was up and running! Great job Chase!
Response from owner
May 20, 2024
Robbie Brenner
I had Nick come out to repair my water heater. He was very professional and was able to get it working again fast. I would highly recommend Nick at Copperhead Plumbing for all of your plumbing needs! Thanks Nick!
Response from owner
May 20, 2024
Justin Hawk
Josh is great. Did an awesome job installing toilet, sink faucet, garbage disposal, and water heater. Very knowledgeable and skilled. Highly recommend!
Response from owner
December 5, 2023
Daniel Bernardine
Pleasantly pleased with the professionalism Josh provided when replacing our hot water heater and toilet. Clean work and great attention to detail. I will definitely request him when we decide to redo our shower or anything else plumbing related. Happy customer!
Response from owner
November 10, 2023
Jessica Ducotey
They installed a new water heater for my home. Did an amazing job!!
Response from owner
November 7, 2023
Jill Levine
I can not recommend Nick and the Copperhead Plumbing team enough! I had a water heater emergency on Labor Day weekend and Nick was at my house in an instant. He diagnosed the issue quickly and efficiently, and explained, in detail, every next step. He even coordinated with a wholesaler to secure a new water heater and installed it seamlessly. His quick response and dedication to customer service were truly impressive. Highly recommended!
Response from owner
September 7, 2023
Crystal Miller
We had a great experience with Copperhead Plumbing. They came out in a timely manner when our water heater went out. They were able to fix our issue with no hassle. Very professional and knowledgeable.
Response from owner
August 1, 2023
Rachel machin
Nick & his crew fixed my water heater quickly and hassle free. They showed up on time, customer service was phenomenal & pricing was on point. I will definitely use them again in future. Thank you!!!
Response from owner
August 1, 2023