All reviews
727 verified reviews, 4.9★ average, sorted by most recent.
lise diggs
Copperhead is excellent. Nick and James were a pleasure to do business with. They know their stuff and James went above and beyond on the work he did. Finally, a company that cares about quality workmanship.
Response from owner
May 22, 2025
Shawn Fontilien
There's an adage that says, "Finding a good plumber is hard." This wasn't my experience with Copperhead Plumbing LLC. When Josh arrived, I was surprised with how conscientious he was as it pertains to respecting my home. He made sure to put on shoe covers prior to entering. Furthermore, he fixed the issue with my kitchen sink and afterwards, he didn't charge me more than what was reasonable, whereas other companies would've attempted to. Update: 5/21/25 Though I couldn't use Andrew H.'s services because I found a great offer that I couldn't pass up, I can say he is professional and he waited for someone to come open my home for him. No one was home, there were medical appointments that needed to be attended. Despite that, Andrew waited and remained respectful. Most people would've left. He provided great customer service.
Response from owner
April 5, 2024
Jennifer Csaszar
No written review
Response from owner
May 22, 2025
Christopher McCaferty
Absolutely 5 stars for Copperhead Plumbing! Daniel was incredibly professional, honest, and knowledgeable. He took the time to walk us through the details of building our outdoor kitchen and gave thoughtful, insightful advice about relocating the water lines. Instead of just doing the job, he made sure we understood our options and helped us make informed decisions. It’s rare to find someone so skilled and trustworthy. Highly recommend!
Response from owner
May 20, 2025
Esteban Morillo
Super impressed and happy with service received from Copperhead Plumbing. Andy was super knowledgeable and helpful during the whole process. We’ll be contacting them for other plumbing projects in our home very soon. Thank you!
Response from owner
May 19, 2025
Michael Shanley
Your tech was awesome. Professional communicated well, and took care of our problem was a pleasure to work with. He’s a real asset to your company. Thank you.
Response from owner
May 19, 2025
Adam Truax
No written review
Response from owner
May 19, 2025
mark
shower pan install was perfect! pricing was within budget, nick was amazing! we look forward to continuing business.
Response from owner
May 16, 2025
Antonio De Corral
Dakota is very professional and did an excellent job upgrading our bathrooms. We look forward to working with Copperhead and Dakota in the future for all our plumbing needs.
Response from owner
May 16, 2025
Ellen Fox-Snider
James was courteous, knowledgeable and identified and fixed our problem. He did excellent work and was very clean.
Response from owner
May 16, 2025
Andrea Zotovas
I had extensive plumbing that needed to be done. It involve digging in the hot sun for several days. Dakota and the other guys did an amazing job. They we’re very respectful, kept me informed the whole time, and they replaced the landscaping beautifully, and now it’s in a better condition than when they found it.
Response from owner
May 15, 2025
Mike Magyar
James was great fast clean and knew his stuff Thank you
Response from owner
May 14, 2025
Charles
I had a whole house filter installed and the service and experience were both outstanding. Everything about it exceeded expectations.
Response from owner
May 14, 2025
bradley carter
I used Copperhead for the first time and they treated me like family. The correspondece from office staff to the plumber tech that came out were both highly professional and knowledgable. They came out same day and resolved the issues at my house. I highly reccomend Copperhead Plumbing and now have a trusted company for future reference.
Response from owner
May 13, 2025
Randy Vincent
Copperhead Plumbing! Professional,high quality work! RV created the whole process from texting, calling showing up exactly 3:15 on a Friday, and doing a knockout job with diagnosis, removal, prep, and installation of a new water heater! Yay!! Robert was so organized, top end tools, and did a great job replacing pvc with copper tubing. All of 5 stars, call them up, Copperhead Plumbing! Don't hesitate, call now!!
Response from owner
May 12, 2025
Lori Scanlon
I had an issue that needed immediate attention. Dakota came out and fixed the problem to my satisfaction. I appreciate their professionalism, attention to detail, and explanation as to what was causing the pooling. In addition, they are all very nice, respectful techs!
Response from owner
May 9, 2025
Brent Sergot
We have used them several times for jobs around the house for both gas and plumbing jobs. Every one of their crew is very capable and not only do you not mind them in your house, you actually enjoy them. The last job was to install a reverse osmosis system in our kitchen and Andy did a great job. We’ve also worked with Nick and James. Doesn’t matter who shows up! I know it will be done professionally and you’ll actually enjoy the interaction.
Response from owner
May 9, 2025
Henry Romagosa
All good. On time, pleasant, professional, knowledgeable. Phone interaction with the office was equally good. First experience with the company, won’t be my last. Couldn’t have been more pleased.
Response from owner
May 5, 2025
maggz m
Super fast, friendly, and quality service. Had a shut off valve leak and they had someone here within 30 minutes. Would positively recommend!
Response from owner
May 5, 2025
Erika Johnson
Andrew at copperhead arrived on time, was professional, knowledgeable, and got to work quickly replacing our water heater. From first phone call to replaced water heater in only a few hours. Thank you!
Response from owner
May 5, 2025
Bob Weiland
Excellent Service. James was on time, enjoys his job and is very conscientious. I would bet you will get the same outstanding service from any of the other tech's as well. Thanks to Melissa for scheduling and followup. She takes notes and knows her clients.
Response from owner
May 2, 2025
Lorraine Narlinger
Daniel was excellent plumber, he did not rush into a repair but had us contact a leak detection company. From there it turned out his job was repairing the dishwasher and we went on with the cleanup from there. If it was not for his help, I can only imagine the problems we would have gone through. I recommend Copperhead plumbing and Daniel completely
Response from owner
May 1, 2025
Mary Kohl
I contracted Copperhead Plumbing based on their Google reviews. I replaced all my countertops, so Daniel replaced my faucet and waste disposal. He also installed my Waterdrop water filter. I was interested in a hot water recirculating pump so Daniel and James came by today and installed the pump very quickly. It’s been a pleasure working with Daniel and James and I feel so much better knowing I have reliable and professional plumbers when I need them!
Response from owner
May 1, 2025
Matthew Trust
We recently renovated our bathroom and had a few other projects throughout our household. Copperhead plumbing provided an excellent overall experience. Knowledgeable, professional, reliable, and friendly. Our technician Daniel was a pleasure to work with. We will continue to use their services for future endeavors. Highly recommend!!
Response from owner
May 1, 2025
michelle markus
No written review
Response from owner
May 1, 2025
Doug Mee
Not accustomed to leaving poor reviews for vendors that do what they say, but the prices this vendor extracted are WRONG! $725 for $20 of parts and less than an hour of time are NOT normal. Highly suggest competing this vendor against alternatives. No alternative, EXPECT TO BE GOUGED! So Copperhead followed up after this review and provided a $185 credit. Unsavory actions partially corrected.
Response from owner
April 23, 2025
Paul DiLorenzo
Dakota was very knowledgeable and helpful. The overall experience was great.
Response from owner
April 28, 2025
Jimmy Hanlon
No written review
Response from owner
April 28, 2025
Diana Harrison
I had the pleasure of working with James. He was polite, professional and friendly. He was able to diagnose the issue quickly and resolve it. I would definitely recommend Copperhead Plumbing. Thanks!
Response from owner
April 25, 2025
Judith Guttman
No written review
Response from owner
April 24, 2025
harvey anikstein
Jamie was the serviceman sent to perform the work. He worked clean quick and efficient. Great employee. My only complaint is they are very expensive. A 2 hour job including drive time and 4 pieces of braided pipe shouldn't cost $700.
Response from owner
April 22, 2025
Camisha Joseph
the technician named James was amazing and the secretary was great they provided great service for what I needed I would highly recommend this company for anyone who’s having plumbing trouble
Response from owner
April 22, 2025
Diane Ambrogio
Friendly and fast service
Response from owner
April 21, 2025
Jay Martin
Just want to say.. the young man that came resolve the issue with the mixing valve in the guest bathroom. Was able to fix that issue..He was nice.. But you could tell pressured to perform a certain way.. I will use no names here as I am a 2ND generation , HVAC contractor with over 43 years of experience running techs, and the goal here is not to throw any individual under a bus. Constructive criticism... $500.00 for mixing valve replacement? Flat rate..Ok? But no breakdown to valve and labor…why? He had to go pick up valve.. So at our company rates? The number would have been fair.. 2 trips…No argument there.. But no breakdown of labor per hour / part/ tax ?🤷♂️.. You need to have basis invoicing for customers.. My invoice says $500 no explanation….what? Second .. Have two very expensive Grohe 3 hole faucets in Master with all four water valves / cartridges seizing…. asked about replacing valve/ cartridges….... Young man, denied, his tone per our conversation, ( he did provide options, … lightly, butttttt. no real interest in really addressing problem..)basically was guiding me to purchase new faucets rather than remove the frozen valve/cartridges and replace.. Confronted, but disagreement ensued, and told him, I’d remove and purchase all new valves for both faucets… today , 10 minutes to disconnect and remove from set pattern.. I guess I’ll pick up and do myself… I’m 60 years old, didn’t want to do..just wanted a plumber to do right by me and do plumber stuff… Valves are waaaay cheaper and better option than changing a very high end Grohe faucet set up🤔. In conclusion, They fixed the immediate issue of guest bathroom mixing valve failing.. Just had not confidence in the young tech advising me in the best course of action for a job he clearly was unsure of, or uninterested in fixing involving the 4 valves in the master bathroom.. One of the hot valve s is sitting on my desk, waiting me to go to next to order replacement , instead of copperhead’s service manager handling it for me.. Thanks for fixing my shower..Just wish the whole flat rate thing didn’t effect the effectiveness of actually repairing what’s wrong in certain issues..
Response from owner
April 21, 2025
Michael Hill
Sewer saga.. We were experiencing sewer backup issues at our house. We had Roto-Rotter come out and clear the outside line. They mentioned that we should contact the city which we did. After back and forth with them we contacted on plumbing company that recommended a complete line replacement from the house to the city access. $$$! We then contacted Copperhead Plumbing. Copperhead sent James Eli out the next morning to give us an second opinion. His diagnosis was that we DON'T need a complete replacement but a much smaller section needs to be evaluated and thus not as expensive.James and Jossen came out the next morning to dig. After escavting down five feet they determined that it was the cities issue and my part of the line was not the issue. James contacted the city and had them come out immediately. James had to convince them what was needed to be done and finally everything got corrected and we were good to go. James kept us informed all day on what was going on given that we we out of town part of the day. I knew that James was working on our behalf and was getting the job completed the right way! James waited for us to return home and explained everything that went on. Needless to say we were extremely happy with the service from Copperhead and especially James!!! Ask for him if you decide use Copperhead Plumbing!!!!
Response from owner
April 18, 2025
FloridaWalks
Same day service with total professionalism. I highly recommend Copperhead Plumbing for all your plumbing needs. Thank you!
Response from owner
April 18, 2025
david pease
No written review
Response from owner
April 18, 2025
Marc Gotta
I can't say enough about these guys. A+ Service from Start to Finish. They got to me the very next day and knocked my job out faster than I expected with a great group of knowledgeable guys. Highly Recommend!!
Response from owner
April 16, 2025
Ellen Kestecher
No written review
Response from owner
April 16, 2025
Marc K
Dakota did a great job replacing our water heater. Prompt, personable and clean.
Response from owner
December 20, 2024
Eric Perera
No written review
Response from owner
April 10, 2025
Gustavo Alzugaray
Copperhead Plumbing is hands down the best!! Scheduling an appointment was quick and easy. James called my house as promised and showed up on time. He was knowledgeable and professional. He answered all questions, pointed things out I hadn’t noticed, worked with a smile and left my place spotless! I will only call Copperhead (and ask for James) from now on!!
Response from owner
April 10, 2025
Javieth Detres-Colon
Same day appointment! Dominic serviceman super professional, diligent, efficient and great customer care. Will definitely save the number, very recommended.
Response from owner
April 7, 2025
Michelle Plassman
Great service. James really did a nice job. Friendly, knowledgeable and efficient
Response from owner
April 3, 2025
Natalia Bacariza
Copperhead Plumbing fixed my gas leak in my hot water heater in less than 24 hours! Really happy with their service. I highly recommend James Ely he was super friendly with my family and dogs.
Response from owner
April 3, 2025
Dillon Mitchell
James came out, diagnosed the problem, and corrected the problem promptly. I would recommend him to any one.
Response from owner
April 2, 2025
Jacki
Copperhead Plumbing and especially Dakota are all stars! I called on a Sunday and they were here Monday morning! Dakota fixed the problem efficiently and effectively. Highly recommend this company!
Response from owner
April 2, 2025
Sven
Wow, what a great plumbing co.! Shout-out to Dakota for a job well done quickly and with expertise. Saved us some bucks too, thanks for fixing it and not replacing it. You were also just a good guy, great representative for the company, Copperhead Plumbing. Happy to add another five star rating, you earned it.
Response from owner
April 1, 2025
Amanda Quinones
I have never had a quicker service than what I had with this company. Dakota was very respectful and notify us for everything.
Response from owner
April 1, 2025
Todd Kovalsky
Copperhead came recommended and did not disappoint. The team called in the morning to confirm an eta and james was super friendly and a pleasure to work with. Everything was smooth, we had them flush out our water heater and looked at some issues we were having. Highly recommend.
Response from owner
March 31, 2025