Copperhead Plumbing LLC

Topic

AC Installation & Replacement

93.1% positive

Across 727 reviews of Copperhead Plumbing LLC in West Palm Beach, FL, ac installation & replacement appears in 116 reviews (93.1% positive), from 2021-07-08 through 2026-05-22.


Key findings

  • AC Installation & Replacement mentioned in 116 of 727 reviews (16%)

  • 93.1% of AC Installation & Replacement reviews are 4 or 5 stars

  • Average rating in AC Installation & Replacement reviews: 4.8★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    83%96 mentions
  • Technical Knowledge & Expertise

    66%76 mentions
  • Courtesy & Friendliness

    47%54 mentions
  • Problem Resolution & Effectiveness

    44%51 mentions
  • Communication & Updates

    43%50 mentions
  • Responsiveness & Speed

    30%35 mentions

Reviews mentioning ac installation & replacement

May 21, 2026

Philip Culver

Justin is awesome!!! He came out to my new house because the hot water wasn’t working. Of course as soon as he got there, it started working. As a courtesy, he wanted to show me where my main water valve was in case I needed all water shut off. We closed the valve, but a good amount of water was still flowing. I decided to have him replace the main valve. To make things more complicated, the city valve wasn’t working either. So he had to cut the pipe with water flowing through it and replace the main valve. Within an hour, we went from me wasting money on a service call to me having the peace of mind knowing that if we have an issue inside, I can shut the water off in a flash. This dude is awesome. And he was pleasant, respectful and knowledgeable throughout. He’s an asset to your business. Thank you Justin!!!

Response from owner

Hi Philip, wow—thank you for such an incredible review! We’re so glad Justin was able to turn what could have been a simple service call into something that gave you real peace of mind in your new home. Finding the issue with the main shut-off valve and getting it replaced—even with the added challenge from the city valve—is exactly the kind of problem-solving and dedication we strive for. We’re especially happy to hear Justin made such a positive impression with his professionalism, knowledge, and attitude. Thank you again for trusting us, and congratulations on the new home! We’ll be sure Justin sees this—he’ll really appreciate it.

May 21, 2026

April 30, 2026

Alex Maher

Daniel was great. Had a new washer/dryer installed and he replaced the corroded shut off valves that were sticking out of the wall 6 inches. He got them much closer to the wall for a seamless look. Professional and friendly too.

Response from owner

Hi Alex, thank you for the great review! We’re glad Daniel was able to get everything set up properly and clean up those shut-off valves for a more seamless look—that attention to detail makes all the difference. We appreciate your kind words about his professionalism and friendliness, and we’re here anytime you need us!

May 1, 2026

April 28, 2026

Christa McNeill

I don't normally don't leave reviews, but I had such sticker shock, that I had to. Everyone I spoke to was very profession and friendly. So the staff gets 5 starts. When I made the appointment to fix my hot water heater, they told me that there was a $80.00 fee to come out and diagnos the problem, but, that the $80.00 would go toward my bill if they are the ones I hire to fix it. My biggest complaint is that they did not warn me about HOW HIGH THEIR PRICES ARE. So, the very polite young man looks at the problem and states its probably the Thermacouple? safety switch. He stated no big deal will only take about 20 min to fix. I asked if the warranty covered the cost, He said It could cover the parts but not labor. I said ok... what will the labor be? He looked at his phone for a minute and then states $680.00... I about fell on the floor. I asked if he was kidding, and he relied no thats what it is. I said, you just told me that you could have this done in 30 minutes. So, I asked what is your hourly rate $1200.00/hour ? He replied No, that we charge a flat rate depending on the issue. I asked, well could I throw in a sink repair in that? He looked at my sink and said to replace your faucet would be $590.00. I asked does that include the faucet? He replied NO. So just to break it down... which he gave me a little discount when I pitched a fit,,, The faucet was $590.00 for a 30 min job. The switch on the Hot water was $494.00 for a 30 min fix. This totals $1084 for the hour. That is just wrong!!! Copperhead got my $80.00 and I called affordable Gas, a licensed professional, and he charged me $180.00 which included the part. And YES it only took him 20 minutes to fix it. I included the quotes just so you don't think I am making this up.

Response from owner

Thank you for taking the time to share your experience—we truly appreciate your honest feedback. We’re glad to hear our team was professional and friendly, but we understand how frustrating unexpected pricing can feel. At Copperhead Plumbing, we use flat-rate pricing so customers know the full cost upfront, regardless of how long the repair takes. This rate reflects not just the time on site, but also the technician’s expertise, licensing, insurance, warranty-backed work, and the cost of running a fully staffed, responsive service company. We’d also like to clarify that Affordable Gas the company who ultimately completed your repair was the original company to install you water heater and your water heater still had a factory warranty. Affordable Gas was not available at the time you initially needed service—which is why you reached out to us. Warranty providers often have different pricing structures due to pre-existing agreements, which can make direct comparisons challenging. We’re sorry we weren’t the right fit for your needs this time, but we do appreciate the opportunity to provide a quote and your kind words about our staff. If you’d like to discuss your experience further, please feel free to reach out to us directly.

April 29, 2026

April 23, 2026

Lisa Rusciano

We had a perfect experience with Copper Plumbing and Dan Moesly . He connected our gas grill, sink and faucet, and then informed us about a custom water softener and purifier for our home. The installation was completed within a day. It’s amazing the difference in our water from taste to residue. We no longer have any concerns for ourselves or family regarding water quality in PBG. Our experience was seamless from beginning to end. We will definitely be using for all our plumbing needs! Don’t waste time or money with anyone else!

Response from owner

Hi Lisa, wow—thank you for such an incredible review! We’re so glad Daniel took great care of everything and helped you upgrade your home with the water system. It’s amazing what a difference that can make, and we’re happy to hear you’re already noticing it! We truly appreciate your trust in us and your recommendation—it means a lot. We are always here to help. Thanks again for choosing us!

April 24, 2026

April 20, 2026

Robert Mich

I asked Copperhead Plumbing to give me an estimate to replace a gas riser. Two men came to see the job. Handed me an estimate for $3250. When I indicated I was going to get a second opinion they said their manager really wanted my business and would reduce the quote to $2700. I called Apex Gas Contractors. They did the job for $600 and were very helpful. Addendum 4-17-2026 Received a call from Copperhead Plumbing. The representative appologized indicating that the servicemen who came to my home were new and inexperienced in estimating a job. She said that the actual quote should have been much lower, although likely not as low as the Apex Plumbng quote.

Response from owner

Hi Robert, Thank you for your feedback—we do take concerns like this seriously. I do want to clarify a few important details for anyone reading. We came out to your home the same day at no charge, provided a full evaluation, and gave you an upfront estimate. We were also prepared and willing to complete the work on the spot if you had chosen to move forward. After reviewing your experience internally, we did reach out and acknowledged that the estimate provided was higher than it should have been. As mentioned in our follow-up, the technicians involved were newer to estimating, and that does not reflect the standard we hold ourselves to. We always encourage customers to get multiple opinions when making a decision, and we’re glad you were able to get the job completed. That said, our pricing typically reflects licensed, insured work, code compliance, and warranty-backed service to ensure the job is done safely and correctly. We appreciate you giving us the opportunity to come out, and we’ve since taken steps to ensure our estimating process is more consistent moving forward.

April 20, 2026

April 9, 2026

Ana Carolina S. Z.

Outstanding work! The technician Daniel did an excellent job installing my whole-house water filtration system. He was very knowledgeable, polite, trustworthy, and very nice throughout the entire process. He used all copper for the installation, and the workmanship was impeccable! Everything was done carefully and professionally, and he took the time to walk me through the system, the installation process, and how everything would be done. The price was also very good compared to other companies I got quotes from. I highly recommend him!

Response from owner

Thank you so much for your amazing review, Ana Carolina! We’re thrilled to hear you had such a great experience with Daniel. His attention to detail, professionalism, and taking the time to walk you through the entire process are exactly what we strive for. We’re especially glad you were happy with the quality of the installation and the use of copper—Daniel takes a lot of pride in his workmanship. We truly appreciate your recommendation and your trust in us. Enjoy your new whole-house filtration system, and we’re always here if you need us in the future! 🚰

April 10, 2026

April 6, 2026

William Lucas

40 year old bathroom sink supply valves needed replacement to replace the faucet. Called 4 plumbers near me. 3 put me on elevator music, Copperhead (Cathy) answered my call and got the job. A few hours later, James arrived on time, assessed the situation and gave me a fair and complete price to replace the supply valves and faucet. Two hours later the job was complete and the worksite was spotless. James is very knowledgeable and competent in his trade and enjoys his work. VERY HIGHLY RECOMMENDED! Copperhead Plumbing is on my contact list, it's good to Be Prepared (James understands)

Response from owner

Thank you so much for the detailed and thoughtful review, William! We’re glad Kathy was able to get you taken care of quickly and that James delivered prompt, professional service from start to finish. It’s great to hear everything—from the communication to the quality of work and clean-up—met your expectations. James will really appreciate your kind words; he truly takes pride in his craft. We’re honored to be on your contact list and appreciate your high recommendation. Thank you for choosing us—we’re always here when you need us! 🚰

April 7, 2026

April 2, 2026

Martin Bryson

Had a tub spout replaced. 40 dollar part. 440 bill took 15 minutes maybe. Shame on them.

Response from owner

We’re sorry to hear you feel this way, and we appreciate your feedback. While the part itself may be inexpensive, the total cost reflects more than just the material. Our pricing includes the service call, travel time, professional installation, proper tools, and ensuring the job is done safely and correctly the first time. We also stand behind our work, which is something you don’t get with just purchasing a part alone. That said, we never want a customer to feel caught off guard. We did give multiple quotes, transparent pricing upfront, and we’re always happy to answer questions before any work is done. If you’d like to discuss this further, please reach out to us directly—we’d appreciate the opportunity to make things right.

April 3, 2026

March 28, 2026

Rachael Flanagan

This is my second time using Copperhead, first for a hot water heater replacement and now for a leak inside a wall. Both times they have been amazing with top notch customer service and technicians who answered all of my questions.

Response from owner

Thank you so much for your continued trust, Rachael! We truly appreciate you being a loyal customer. We’re glad to hear both your water heater replacement and leak repair went smoothly, and that our team provided top-notch service each time. Providing clear communication and reliable workmanship is what we strive for, so it means a lot to hear that stood out. We look forward to helping you again whenever you need us! 🚰

March 30, 2026

March 23, 2026

Steven Buchta

Dakota came out to do my tankless water heater and Daniel helped me with a separate matter later in the week. Both are great and highly recommended!

Response from owner

Thank you so much for your review, Steven! We’re glad Dakota was able to take care of your tankless water heater installation and that Daniel could help with your shower repair later in the week. It means a lot to hear that both provided great service—we’re proud to have them on our team. We truly appreciate your recommendation and your trust in us. We’re always here when you need us! 🚰

March 23, 2026

March 20, 2026

D & C Vel

From start to finish, this company was awesome. Kathy called shortly after my Google inquiry, and in 5 minutes an appointment was set. Dakota came out, was professional, warm and a pleasure to have. The company texted a photo of Dakota, and the time frame in which he would get here. Dakota also called directly to let me know how far he was, and the text had included a link to track where he was on his way. He took great care with everything, gave an estimate and sent to me, and got to work right away after I agreed. I work from home and he also took care to try not to be too noisy. He removed the old toilet, cleaned the area, replaced some broken parts, and installed the new toilet. He was awesome start to finish and done in under 3 hours. Highly recommend both the company and Dakota personally. Will use again if needed!!

Response from owner

Thank you so much for the detailed and thoughtful review! We’re thrilled to hear you had such a great experience from start to finish. Kathy will be happy to know she made the scheduling process quick and easy, and Dakota will truly appreciate your kind words. Providing clear communication, professionalism, and a smooth, respectful experience—especially while you’re working from home—is something we take a lot of pride in. We’re glad everything from the updates to the installation went seamlessly. We truly appreciate your recommendation and your trust in us. We’ll be here anytime you need us! 🚰

March 20, 2026

March 13, 2026

Michelle Carmona

Update 3/13: I had a small issue with my toilet being loose from a prior installation, and Justin from Copperhead came out to take a look. He went above and beyond to figure out the cause and ended up replacing the flange so the toilet could be properly secured. I really appreciate the extra care to leave things in better condition than before. Great service again! I recently experienced a nightmare situation—a major sewage overflow in my apartment due to a building plumbing issue. Sewage water was flooding out of the toilet and shower, spreading through the hallway, bathroom, both bedrooms, and even into the kitchen. It was an absolute mess. Thankfully, my plumber James responded quickly and handled everything with incredible professionalism and skill. He got straight to work, pulling the toilet and investigating the source of the problem. He ran a drain machine 75 feet and retrieved a huge amount of wipes from the line. He then switched to a larger machine and went even farther—90 feet—and pulled back even more wipes. James went above and beyond. He was thorough, professional, and didn’t stop until he was sure the issue was completely resolved. I highly recommend him to anyone needing a reliable and knowledgeable plumber.

Response from owner

Hi Michelle, Thank you so much for taking the time to share your experience. We're truly sorry you had to go through such a stressful situation, but we're so glad James was able to step in and help bring things back to normal. He takes great pride in his work, and your kind words mean a lot to both him and our entire team. We're here anytime you need us—and thank you again for your trust and recommendation!

August 9, 2024

March 12, 2026

Diana Reese

I received excellent service from Copperhead Plumbing and Raphael Morganelli was very nice and knowledgeable. He replaced my garbage disposal for a good price and I am very grateful. You sent me a good technician

Response from owner

Thank you, Diana, for your kind review! We’re so glad to hear you had an excellent experience! Raphael is a amazing member of our team, and we’re happy he was able to replace your garbage disposal quickly and at a fair price. We truly appreciate your gratitude and your trust in us. If you ever need anything in the future, we’re always here to help!

March 12, 2026

March 11, 2026

Emily Chin

This is our first time using Copperhead Plumbing. While we may not have ended up completing the job at the time of the initial visit, we’d still like to share our thoughts/insights. We opted for this company vs. others, primarily due to their overall Google ratings/positive reviews (4.9/5). We recently discovered a leak in the bottom of our garbage disposal under our kitchen sink and needed an urgent estimate for either repairing/replacing. Everyone we dealt with were very courteous and professional. Spoke with Cassie on the phone, who was very polite and empathetic to our situation. She immediately scheduled an appointment for us with one of their techs for the next morning. The technician, Justin, reached out approximately 30-mins. prior to arrival and took his time in explaining in detail, all our possible options/cost…all of which were emailed to us for review. End result, we’re delaying the plumbing repairs…short-term…as we first explore the option of replacing our stainless steel double sinks with a large single. Only ended up paying for their in-home inspection visit, which was far more reasonable than other companies we had reached out to. Another plus, should we decide to move forward with Copperhead Plumbing, our initial consult fee would be applied toward the cost.

Response from owner

Hi Emily, Thank you so much for taking the time to share such a thoughtful review! We’re really glad you chose Copperhead Plumbing and that your first experience with our team was a positive one. It’s so great to hear that your interactions with both Cassie and Justin was helpful and professional. We are really blessed to have them both apart of our team. We always want our customers to feel informed and comfortable with their options, so we’re happy Justin was able to clearly explain the repair and replacement choices for your garbage disposal and provide everything for you to review. Exploring the option of upgrading to a single-basin sink sounds like a great plan, and whenever you’re ready to move forward, we’d be happy to help. As mentioned, your initial consultation fee will absolutely be applied toward the work if you decide to schedule the repair or replacement with us. Thank you again for considering us, and we look forward to assisting you whenever the time is right!

March 12, 2026

March 7, 2026

Suzy Cantor

James Ely is truly an outstanding plumber. He just installed our natural gas barbecue and outdoor sink, and the quality of his work was exceptional. James is incredibly meticulous and takes tremendous pride in what he does — every detail was handled with care and precision. What impressed us most was his integrity and professionalism. He is polite, trustworthy, and genuinely committed to making sure his clients are 100% happy with the finished result. It’s rare to find someone who cares this much about doing the job right. We couldn’t be more pleased and highly recommend James Ely of Copperhead Plumbing to anyone looking for a skilled, reliable plumber!

Response from owner

Thank you so much for your thoughtful and detailed review Suzy! We’re thrilled to hear how happy you are with the installation of your natural gas barbecue and outdoor sink. James Ely takes great pride in his work, and it’s wonderful to see his meticulous attention to detail, professionalism, and integrity recognized. We strive to provide the same level of care and quality service to every customer, and feedback like yours means a lot to our entire team. We truly appreciate your recommendation and are grateful for the opportunity to help with your project. Enjoy your new outdoor setup!

March 9, 2026

March 6, 2026

Peter Leone

Great job - Justin came in and replaced the water heater quickly and efficiently. Explained everything really well and cleaned up after

Response from owner

Thank you for the great review Peter! We’re glad Justin was able to replace your water heater quickly and efficiently while keeping everything clear and easy to understand. He takes pride in doing the job right and leaving the space clean when he’s done. We truly appreciate your business and are always here for any of your Plumbing needs! 🚰

March 6, 2026

February 12, 2026

Steven Gutstein

Raphael was EXCELLENT: on time, polite, professional and did effective water heater replacement with no glitches. I would request him again and signed up for annual service program.

Response from owner

Steven, thank you for the fantastic review! We’re thrilled to hear Raphael delivered excellent service and made your water heater replacement smooth and hassle-free. We’ll be sure to share your kind words with him. Welcome to our annual service program — we truly appreciate your trust and look forward to taking care of your home for years to come!

February 12, 2026

February 5, 2026

Brittany Swan

Best plumber experience I’ve had in south florida. Amazing service. Installed our new water heater and was 1300-1600 lower than my other quotes. Would definitely recommend.

Response from owner

Thank you so much for this awesome review, Brittany! We strive to be the best plumbing company in South Florida, and to know we made your experience a great one truly means a lot to us! We’re glad we could help with your water heater installation and appreciate your trust, and recommendation!

February 6, 2026

January 26, 2026

michele shari

Raphael came on Friday to troubleshoot out well pump/pressure tank. Multiple issues were going on. He tried a lot of different strategies to pinpoint the problem… or rather problems and gave us ideas and choices. In the end we decided to replace all the plumbing, including the well pump and pressure tank. Today Raphael came back with all the supplies, dug out everything, put in the new base (cut it to size), packed down all the dirt tightly, reconfigured everything so we had less 90 degree turns, and added a new brass valve with a lever (my preference as they are easier on your hands). He stayed and adjusted everything, checked the pressure in all outlets and watched that it was all adjusted and balanced perfectly. He didn’t leave till after 6p when he knew it was all running perfectly and all our concerns were addressed. Thank you Raphael and Nick!

Response from owner

Michele, thank you so much for taking the time to share this detailed feedback! We’re incredibly glad Raphael was able to thoroughly troubleshoot the multiple issues and walk you through your options so you could make the best decision for your home. His attention to detail, craftsmanship, and commitment to staying until everything was running perfectly truly reflect the standards we strive for. We’ll also be sure to pass along your thanks to Nick. We sincerely appreciate your trust in us and are grateful for the opportunity to help—please don’t hesitate to reach out if you ever need anything in the future!

January 27, 2026

January 20, 2026

Kevan Harris

Dakota was great. Very professional and friendly. Explained my options and their prices, then went out, brought back what I ordered and installed it. Then cleaned up nicely. Five stars plus.

Response from owner

Thank you for the five-star review Kevan! We’re happy to hear Dakota provided professional, friendly service and took the time to clearly explain your options and pricing. It’s great to know he handled everything from pickup to installation and left the area clean. We truly appreciate your support and look forward to helping you again in the future!

January 21, 2026

January 20, 2026

Cindy Fink

Great service from beginning to end. I had emergency stops replaced. My technician James Ely explained every detail and answered all questions. Loved his red rug😊 I wouldn’t hesitate to call Copperhead in the future.

Response from owner

Cindy, thank you for the wonderful review! We’re so glad you had a great experience from start to finish. James takes pride in explaining every detail and making sure all questions are answered—and we love that you noticed his red carpet 😊. We truly appreciate your trust and always here to help with any future Plumbing issues that may arise!

January 20, 2026

January 13, 2026

Jake canino

James from copper head plumbing came out to replace hot water heater, great customer service. Very respectful! Awesome job highly recommended

Response from owner

Thank you for the great review Jake! We’re happy to hear James provided excellent customer service and completed your water heater replacement with care and professionalism. He truly appreciates the kind words. Thank you for the recommendation and for choosing Copperhead Plumbing—we’re always here if you need us!

January 14, 2026

January 7, 2026

Dr. Pili Tay

We cannot say enough great things about Dakota and the entire team at Copperhead Plumbing. We live in a new construction home with a Smith water heater that was under a 6-year warranty, but unfortunately after just one year our builder stopped covering service. Then, only two years in, our water heater began leaking badly and we needed help fast. Another plumbing company we contacted wasn’t able to assist, but they highly recommended Copperhead—and we’re so grateful they did. From the very beginning, Copperhead was responsive and professional. Dakota arrived exactly on time, was incredibly knowledgeable, and immediately put us at ease during a stressful situation. What truly impressed us was how seamlessly Copperhead handled all of the warranty coordination with the manufacturer. Dakota replaced our Smith water heater efficiently, and the entire process—from diagnosis to completion—was done in under four hours. No hassle, no confusion, just outstanding service. Dakota was professional, courteous, and clearly takes pride in his work. Thanks to him and Copperhead, what could have been a nightmare turned into a smooth, stress-free experience. We are extremely pleased with Copperhead Plumbing and highly recommend them to anyone needing urgent or routine plumbing services. They’ve earned our trust and our future business!

Response from owner

Dr. Tay, Thank you so much for taking the time to leave such a thoughtful and detailed review. We truly appreciate you trusting Copperhead Plumbing during a stressful situation, and we’re glad another company pointed you in our direction. Dakota will be especially grateful to hear your kind words. He takes a lot of pride in being punctual, knowledgeable, and making sure our customers feel comfortable and informed every step of the way. We’re also happy we could handle the warranty coordination smoothly and get your water heater replaced quickly so you could get back to normal without unnecessary delays or frustration. Your experience is exactly what we strive for—responsive service, clear communication, and taking the hassle off our customers’ shoulders. Thank you again for the recommendation and for choosing Copperhead Plumbing. We truly value your trust and look forward to being here for any future plumbing needs!

January 7, 2026

December 23, 2025

Cynthia Romeo

"Exceptional Service from Start to Finish!" From the moment I called to schedule an appointment, I was impressed by the professionalism and efficiency of the scheduling team. They were friendly, quick to answer all my questions, and made the whole process seamless. When James arrived to replace my toilet, he was punctual, courteous, and did an outstanding job. He worked quickly and efficiently, ensuring everything was installed properly and cleaned up after himself. The quality of the work exceeded my expectations, and I could tell that James took great pride in his work. I highly recommend this team to anyone looking for reliable and top-notch plumbing services. The entire experience, from start to finish, was stress-free and exceeded my expectations. Thank you for the amazing service!

Response from owner

Cynthia, Thank you so much for this incredible review! We’re thrilled to hear that our office staff made things easy from the very first call, and we’re especially happy that James delivered the level of service we strive to provide every day. We will be sure to share your compliments with him, I am sure it will really make his day! Punctuality, professionalism, and pride in our work are extremely important to us, so it’s wonderful to know that came through during your toilet replacement. We truly appreciate your trust and recommendation — it means a lot to our entire team! Happy Holidays! Thank you again for choosing us. We’re always here if you need anything in the future! 💧🛠️

December 24, 2025

December 18, 2025

Steven Odom

James and Rafael were awesome. I have a toilet at the place I’m living that is really old and it’s also a really strange size. James had to call all over the place to find it and he pulled it off. Very quick service too they went above and beyond. Rafael installed the toilet, it works perfectly. He did it quickly and definitely knows what he’s doing. He even pet my dog, which was nice. These are great People and you can really truly tell they care about what they do and how it affects customers lives.

Response from owner

Steven, thank you so much for this amazing review! We’re thrilled to hear James and Rafael were able to track down the right toilet, provide fast service, and get everything installed perfectly. Our team truly takes pride in going above and beyond for our customers, so your kind words mean a lot. We’re also glad your dog approved of the visit too! 🐶 Thank you for trusting Copperhead Plumbing — we truly appreciate you and are always here if you need anything in the future!

December 19, 2025

December 18, 2025

Corinne Kenny

I called to have a kitchen faucet installed a the were able to come out in less than 3 hours! Andrew showed up and did such an amazing job! He was skilled and knowledgeable and quick! So thankful I found yall!

Response from owner

Thank you so much for the wonderful review Corinne! We’re glad we were able to get out quickly and take care of your kitchen faucet install the same day. Andrew will be thrilled to hear your kind words — he takes great pride in being skilled, knowledgeable, and efficient. We truly appreciate you choosing us and are so glad you found Copperhead Plumbing! If you ever need anything in the future, we’re here to help. 🙌

December 19, 2025

December 16, 2025

Al Tupek

Justin came within 2 hours of calling in the request. He explained the situation and gave me options. I chose to replace the disposal with one he had on his truck. He had it done in less than an hour, checked thoroughly for leaks, and cleaned up the work area. I will use Copperhead again.

Response from owner

Al, thank you for the great review! We’re glad Justin was able to arrive quickly, explain your options clearly, and complete the disposal replacement efficiently. We always aim to leave the work area clean and make sure everything is thoroughly checked before we go. We truly appreciate your trust in Copperhead and look forward to helping you again in the future!

December 16, 2025

December 15, 2025

John Rothschild

Justin was prompt, courteous and efficient, went back to his shop and returned with the required hardware in the exact time he said it would take,, replaced the outdoor faucet head and attached the new hose , explained the workings of the new attachment

Response from owner

John, thank you for taking the time to leave such a great review! We’re happy to hear that Justin was prompt, courteous, and efficient, and that he followed through exactly as promised. It’s important to us that our customers understand the work being done, so we’re glad he was able to explain the new attachment clearly. We will be sure to share your compliments with him, it will really make his day! We truly appreciate your trust and look forward to helping you again in the future!

December 16, 2025

December 10, 2025

Melissa Johnson

Shower valve cartridge removal and replacement: Called for service and Kathy helped get a plumber here in just about an hour and was very helpful with all my questions. The kind plumber, Daniel M. arrived and was able to get the stuck cartridge out and replaced in less than 30 minutes. Handle glides on/off with ease now! Thank you!!

Response from owner

Thank you so much for your kind review Melissa! We’re thrilled to hear that Kathy was able to assist you quickly and answer all your questions. It’s great to know that Daniel M. arrived promptly and was able to replace the stuck cartridge so efficiently—nothing better than a handle that finally works smoothly again! We truly appreciate you choosing Copperhead Plumbing and are always here if you need anything in the future.

December 10, 2025

December 9, 2025

Bill Blankenship

Copperhead pluming is excellent. Had a technician named Dakota. Young man was professional, knowledgeable, respectful and friendly. Treated my home like it was his.Gladly answered all of my questions completely. I needed one of my toilets replaced. Normally it would take the following day to get it to my house and installed but because my wife is very ill in bed and the toilet is off of the bedroom he called his company and had someone bring it out and installed it right away to be convenient for my wife. The price was more than reasonable. I highly recommend them.

Response from owner

Bill, Thank you so much for the super awesome 5 star review! We’re truly grateful for your kind words about Dakota — his professionalism, knowledge, and respect for our customers’ homes are qualities we value deeply. We’re especially glad he was able to go above and beyond to accommodate your wife’s situation and make sure the new toilet was installed right away. Providing compassionate, prompt care is at the heart of what we do, and we’re honored to have earned your recommendation. Please don’t hesitate to reach out if you need anything in the future — we’re always here to help.

December 10, 2025

December 6, 2025

Susan Setzer

Justin was the best. He is very knowledgeable, personable and professional. He did a great job answering all my questions and calming my anxiety about replacing my water heater. He did an excellent job on installing the new water heater. He made sure everything worked and there were no leaks. When done he cleaned up the whole area above my expectations. I also wanted to express how happy I am with Copperhead as a whole. From the moment I called they were very professional and helpful. Justin was at my house lest than a should later. I will definitely use this company and Justin for all my plumbing needs.

Response from owner

Susan, Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that Justin provided knowledgeable, professional, and reassuring service throughout your water heater replacement. He takes great pride in his workmanship, and we’re glad it showed in both the install and the cleanup. We also appreciate your kind words about our office team — delivering fast, friendly, and reliable service from the first call to the final step is what we strive for. We’re grateful for your trust and look forward to being your go-to plumbing company for any future needs.

December 8, 2025

December 2, 2025

Matt D

I would recommend you DO NOT use these people. they sent over a very inexperienced plumber, who didn’t have his own tools. He borrowed about four or five of my tools, including WD-40, machine oil, Allen Keys, etc. When he finally got the new cartridge into the shower and no water was flowing, he called his dad for advice and then insisted on cutting a hole in my shower tile to replace the entire valve. I said NO, And I called for a supervisor. eventually the supervisor finally figured out that the shower head wand attachment had an on off toggle switch on it, I showed them how to turn it to the on position. The water finally started flowing. The only problem was that the hot was where the cold water should be (on the lever) and the cold was where the hot should be after about another 60 minutes they got everything put back together working properly. For the amount of money they charged, they should not take that long to do the job. And they should not insist on cutting hole holes in the wall when it’s a simple toggle switch issue. Never again will I call them.

Response from owner

Hi Matt, Thank you for taking the time to share your feedback. We’re truly sorry that your first experience with our company fell short of both your expectations and our standards. We appreciate the opportunity to serve you and to address your concerns. In this case, we sent one of our newer plumbers to perform what is typically a straightforward repair. Unfortunately, he overlooked the toggle switch that controls the water, which led him to believe there was an issue with the valve or the new cartridge. Had that not been missed, this review—likely would have been avoided. As soon as we received your call, a Supervisor was on-site within 30 minutes to ensure the job was completed correctly. This was an important learning experience for our plumber, and we sincerely apologize for the inconvenience it caused. To help make things right, we applied a 10% discount for the added frustration upon your request. We’d be grateful for the opportunity to make a better impression in the future. We’re confident that with another chance, you’ll experience the high level of service we’re known for. We’d also be happy to extend an additional discount on any future work you may need. Thank you again for your feedback—reviews like yours help us stay accountable and continue improving.

December 3, 2025

December 2, 2025

Larry Lynch

This company came immediately and office staff was very nice and accommodating, the plumbers took their time to explain best options for our installation. The work was neat and done well. I had a great experience, and highly recommend them.

Response from owner

Larry, thank you so much for taking the time to leave us this wonderful review! We’re glad our office staff and plumbers were able to provide a prompt, friendly, and informative experience. Taking the time to explain all options and delivering clean, quality work is something we take great pride in. We truly appreciate your recommendation and are grateful for the opportunity to serve you!

December 3, 2025

November 14, 2025

ricardo antoine

I thought I had an issue with my water heater but turns out all that was needed was to replace a cartridge within my shower. Thankfully Justin, was here to help me every step of the way. I would personally recommend him & Copperhead Plumbing to all my friends and family.

Response from owner

Ricardo, thank you so much for the wonderful review! We’re glad to hear that Justin was able to diagnose the issue quickly and get everything taken care of for you. Our team always aims to provide honest, reliable service, and it’s great to know you had such a positive experience. We truly appreciate your recommendation and are grateful for your trust in Copperhead Plumbing!

November 17, 2025

November 14, 2025

Koby Wexler

James came and diagnosed our tankless hot water heater after it was making an insane amount of noise. He was able to identify and replace the parts in a very timely fashion. The company has great communication and professionalism. Thanks again!!

Response from owner

Thank you for this fantastic review Koby! We are so blessed to have a top tier Technician like James as apart of our team. We appreciate your business and are always here for any of your future Plumbing needs!

November 14, 2025

November 13, 2025

Kevin Keane

Dan did an excellent job getting out waterline repaired and replanting our filtration system

Response from owner

Thank you for the awesome review Kevin! So glad Daniel was able to take care of your water line and filtration repairs. We will be sure to share your compliments with Daniel, it will definitely make his day!

November 14, 2025

November 13, 2025

Christina berris

These guys were amazing! My roommate and I had them service our guest bathroom recently. Replaced toilet, main water valve, guest bathroom water valve, and removed a mass of roots growing in our pipes. They found some issues we weren’t aware of that we absolutely needed to fix. They dealt with our HOA directly instead of us having to middle man and it relieved a lot of stress for us- we were so graceful for that! Each of the guys who came out were abundantly helpful, communicative, prompt, and friendly. We will absolutely use Copperhead in the future if and when we have further needs!

Response from owner

Christina, Thank you so much for sharing your experience! We’re thrilled to hear Daniel was able to take care of everything for you—from the bathroom repairs to our office coordinating directly with your HOA. We know how stressful plumbing issues can be, so we’re glad we could make the process easier and give you peace of mind. Our team truly appreciates your kind words, and we’re always here whenever you need us in the future!

November 14, 2025

November 5, 2025

Eugene Bitteker

James is a knowledgeable professional plumber. He went above and beyond repairing damaged piping and properly installed a water heater. Not only is he honest, professional, and capable he is friendly. Highly recommend copperhead plumbing.

Response from owner

Thank you so much for your thoughtful review Eugene! We’re glad to hear James provided such great service and took care of your plumbing needs professionally. We appreciate your recommendation and are grateful for your trust in Copperhead Plumbing!

November 6, 2025

November 3, 2025

Stacy Shannon

Andrew Hoines installed a new water heater and kitchen faucet for me, and also fixed my toilet that was constantly running. He was very polite and professional; he explained what he was doing and answered all my questions. Andrew also made sure his work area was cleaned up before he left. I would recommend Copperhead Plumbing to my family and friends.

Response from owner

Stacy, thank you so much for the thoughtful review! We’re happy to hear that Andrew provided professional service and took great care of your home. We’ll be sure to share your kind words with him, we know it will make his day! We truly appreciate your recommendation and look forward to helping you, your family, and your friends with any future plumbing needs!

November 4, 2025

November 3, 2025

Valerie Ann Scrivanich

Absolutely amazing service. James was super patient and helpful with my new water heater and made the best recommendations for my future plumbing work. Melissa was super helpful in coordinating dates and times with me and always answered their phone!

Response from owner

Valerie, thank you so much for the wonderful 5-star review! We’re thrilled to hear that James and Melissa took such great care of you, we will be sure to share your compliments with them, I know it will make their day! Our team always strives to provide helpful recommendations, quality workmanship, and clear communication — so it’s great to know you experienced exactly that. We truly appreciate your trust in us and look forward to helping with any future plumbing needs!

November 3, 2025

October 24, 2025

Sierra Ellbogen

James did a great job, switched out all of my angle valves, shower fixtures and cartridge. He made sure everything was functioning properly when the job was finished and was tidy and organized. Thank you!

Response from owner

Thank you for the wonderful review Sierra! We’re so glad to hear that James delivered quality service and ensured everything was working perfectly before wrapping up. We will be sure to share your compliments with him, I know it will make his day! We appreciate your trust in us and are always here when you need us. Thank you for choosing Copperhead Plumbing!

October 24, 2025

October 17, 2025

Anthony Estrada

I'm a first time customer using Copperhead Plumbing. Plumber Daniel Mosely was great. He was able to diagnose my toilet, and was able to replace the fill valve. Thank you so much if I ever have any plumbing issues I'll make sure to give your company a call. 👍

Response from owner

10/17 - Thank you so much for taking the time to share your experience Anthony! We’re happy to hear that Nick provided excellent service and was able to take care of your toilet issue quickly. We truly appreciate your continued trust in Copperhead Plumbing and look forward to helping you with any future plumbing needs. 👍💧 Anthony, thank you so much for taking the time to leave us this great review! We're thrilled to hear that your first experience with Copperhead Plumbing was a positive one. Daniel is a fantastic member of our team, and we’re glad he was able to get your toilet fixed quickly and efficiently. We truly appreciate your trust in us and look forward to helping you with any plumbing needs in the future. Don’t hesitate to reach out—anytime! Thanks again, The Copperhead Plumbing Team 💧🔧

April 24, 2025

October 17, 2025

Anthony Etrade

Greatly appreciate your services. Plumber Nick Miller, was able to diagnose my toilet issue, and did a great job replacing it with a new one. Thanks again for your service

Response from owner

Thank you, Anthony! We're glad to hear that Nick provided you with excellent service and was able to resolve your toilet issue. We appreciate your feedback and look forward to assisting you again in the future!

December 3, 2025

October 16, 2025

Cindy Cranstone

James was amazing! Efficient, on time, polite, and very tidy!! Red Carpet service and two handicap toilets installed. Shout out to Melissa also… she scheduled my appointment and also called me the morning of the appointment that there was a delay, that James was running an hour and a half behind schedule. I appreciated the heads up!

Response from owner

Thank you so much for your kind words Cindy! We’re thrilled to hear that James provided efficient, courteous, and top-quality service — and that Melissa kept you well-informed every step of the way. We truly appreciate your understanding and feedback, and we’re so glad you’re happy with the installation. It’s always our goal to deliver that “red carpet” experience!

October 16, 2025

October 16, 2025

Marc Brucker

I had an excellent experience with Copperhead Plumbing! I have used one of their very experienced plumbers named James. He was not only courteous and professional, but did an excellent job in my home! I have had experience with James on multiple occasions he has changed out and replaced a number of different fixtures in my home. All of the work was excellent And I would recommend both copperhead and James to anyone who needs a good plumber in the Boca Raton area. They are very efficient and have good customer service! James, who personally did the work was very personable and courteous. I would consider this company and their representative to be very professional.

Response from owner

Marc, thank you so much for your wonderful review! We’re delighted to hear that James has provided you with consistently excellent service. He truly takes pride in his work, and it means a lot to know his professionalism and courtesy stood out. We greatly appreciate your recommendation and continued trust in Copperhead Plumbing — it’s always a pleasure to serve you!

October 16, 2025

October 10, 2025

Michael Margolis

I reached out to copperhead to assist me with installing a toilet. James came out and recommended that the existing toilet is in good enough shape to keep. I appreciate the honesty. He even helped me move the new toilet back.

Response from owner

Thank you for sharing your experience Michael! We’re glad Daniel was able to provide you with an honest assessment and help out with your project. We truly appreciate your trust in Copperhead Plumbing and look forward to assisting you with any future plumbing needs!

October 10, 2025

October 10, 2025

Sheila Ramos

Had our toilet replaced. Dakota was very professional and knowledgable. Very neat and efficient. This is our second time with Dakota and will definitely use Copperhead again.

Response from owner

Thank you so much for your kind words Sheila! We’re thrilled to hear you had another great experience with Dakota. He takes a lot of pride in his work, and we’re glad it shows. We truly appreciate your continued trust in Copperhead Plumbing and look forward to serving you again in the future!

October 10, 2025

September 23, 2025

Michael Weiner

Excellent work. Very professional repair and replacement of under kitchen sink cracked and broken drain pipe branch fitting. Got all new pipes custom fitted and tested out . Pleasant service tech. I would recommend this service plumbing company. I plan to use them to replace an old toilet in my home in the near future.

Response from owner

Thank you so much for your kind words and recommendation Michael! We’re glad to hear our team was able to get your kitchen sink repaired and everything tested properly. We look forward to helping you with your upcoming toilet replacement and any future plumbing needs. We truly appreciate your trust in us!

September 23, 2025

September 23, 2025

Chris Lane

I got a call from a realtor who was showing the condo directly underneath me that there was water leaking down into their kitchen and I panicked and rushed home and on the way I requested an evaluation of my hot water heater from Copperhead plumbing and it was definitely an emergency situation. James showed up at my door so fast and actually surprised me. He then got right to work and diagnosed the problem and then was joined by his coworker Daniel and they were prompt and courteous and removed on replaced my hot water heater in record time The neighbor who owns the condo below me, but was not living in at the time called me and when I told her it was already fixed she couldn't believe how fast I got my hot water heater replaced and my water was turned back on And what was panic was turned to relief these guys are great recommend things everyone

Response from owner

Chris, thank you for sharing such a detailed review! We know how stressful water leaks can be, and we’re so glad James and Daniel were able to respond quickly, take care of the issue, and turn the situation around for you. We truly appreciate your trust and recommendation—it means a lot to our whole team!

September 23, 2025

September 16, 2025

Jamie P

We've used Copperhead a couple of times now and they've been great every time. We first found them when we had to replace the old cast iron plumbing under our house. Josh and his team did an awesome job, they got everything swapped out and replaced in just a few days. Most recently, we had a gas leak in the hose connected to our stove. Dakota came out and got it all fixed up quickly. Super helpful and easy to work with. I’d definitely recommend Copperhead Plumbing. Everyone we've dealt with has been great, and their front office staff is super friendly too.

Response from owner

Thank you so much for being a repeat customer and for sharing your experience Jamie, we are grateful to have the opportunity to serve your and Beau's home! We’re glad Josh and his team were able to take care of your cast iron replacement and that Dakota got your gas line fixed quickly. It’s wonderful to hear that our office team also made things easy along the way. We truly appreciate your recommendation and look forward to helping with any future plumbing needs!

September 17, 2025

September 16, 2025

SarahIlana Rosner

I don't usually right reviews but this experience was worthy of a 5 star review. I had an issue with a really old shower handle that was leaking and causing all sorts of issues. The issue actually started a little over two years ago but we were able to do minor fixes with our handyman until this past weekend. I had no idea who to call for a plumber but I was recommended to Copperhead by Home Depot. They called me back the next day and were able to fit me into the schedule as soon as I needed. They provided constant updates of when they were coming out to my home. When they stepped away to go get some parts, they kept me updated with when they were on their way back. Kyle came to my home and was able to fix our shower handles. He helped us to install a new modern fixture without cutting into our tile work which would have required all new tiles as the tiles are from the 80s and they don't make them anymore. As our home is older (built in the 80s), he noticed some issues with our plumbing setup and was very honest and communicative of the challenges he would face but we were able to still get the work done. Overall, Kyle was so amazing! He is honestly one of the nicest plumbers I've ever met. He does right by the customers. When we faced an unintended issue, he was able to get it fixed right away. We even scheduled some future work the same day because we were so impressed by Kyle's work ethic and kindness. Also wanted to say a thank you to Cassie at the office. She gave me a heads up when the schedule changed and that there was a plumber in our area and they could come earlier than expected. From first touchpoint on the phones to service at home, Copperhead Plumbing is first-class. Thank you Kyle and Copperhead Plumbing!

Response from owner

Thank you so much for taking the time to share such a thoughtful review Sarah! We’re thrilled to hear about your positive experience from start to finish. Kyle will be so glad to know his professionalism, honesty, and skill made such a difference in solving your shower issue, and Cassie will also appreciate your kind words about her support. Copperhead is so grateful to have them both apart of our team! We’re grateful for the opportunity to help and honored by your trust in scheduling future work with us. Customers like you make what we do so rewarding. Thank you again for choosing Copperhead Plumbing — we look forward to serving you any time you need us!

September 17, 2025

September 16, 2025

bryce humphreys

James came out was super professional and installed the heater perfectly. Everything look great and works amazing.

Response from owner

Thank you so much for your kind words Bryce! We’re glad to hear James provided such professional service and that your new heater is working perfectly. We appreciate you choosing us and are always here if you need anything in the future!

September 16, 2025

September 11, 2025

Santa Ono

I can’t say enough about the outstanding professional work of Kyle at Copperhead Plumbing. He recently installed a tankless water heater in our home and handled every aspect with the utmost professionalism. Kyle went out of his way to make sure we fully understood how to operate the system and took great care to clean up the entire work area when the installation was complete. What impressed me most was his dedication. He stayed late to ensure everything was working properly, and when a small glitch arose, he came in early the next morning to resolve it. Since then, he has regularly followed up to confirm that everything continues to run smoothly. Of all the plumbing professionals I’ve worked with, Kyle truly stands apart. He is in a class of his own—knowledgeable, reliable, and trustworthy. I would not hesitate to recommend Kyle and Copperhead Plumbing for even the most complicated installations.

Response from owner

Santa, thank you for taking the time to share such a detailed and thoughtful review! We’re thrilled to hear about your great experience with Kyle and the installation of your tankless water heater. His dedication to making sure everything is working perfectly—and his follow-up afterward—truly reflects the standard of service we strive to provide at Copperhead Plumbing, and we are blessed to have him apart of our team. We’ll be sure to share your kind words with him. We’re grateful for your trust and recommendation, and we look forward to being here whenever you need us in the future.

September 12, 2025

September 6, 2025

Corinne Skrzysowski

We used Copperhead Plumbing for a toilet repair and their representative Kyle did a thorough analysis of our problem and quickly diagnosed the issue, We had to replace the toilet and suggestions were made according to our requests. He returned early the next day and installed a Kohler highline toilet with all new lines & fittings and left the bathroom in perfect condition. We reviewed the costs up front and although a bit higher than I expected he spent many hours to ensure that we were happy with the final job so we would recommend Copperhead Plumbing for quick & reliable service.

Response from owner

Corinne, thank you for sharing your detailed experience with us! We’re so glad Kyle was able to quickly diagnose the issue and provide a solution that fit your needs. We appreciate your kind words about his professionalism and thoroughness, and we’re happy to hear you’re satisfied with your new Kohler Highline toilet installation. Your recommendation means a lot to us, and we’ll be here anytime you need reliable plumbing service in the future.

September 8, 2025

September 3, 2025

David Lauck

Great experience with copperhead plumbing. They installed a new tub with piping in one of our bathrooms. James was amazing. We ordered the wrong tub twice, and didn’t bother him one bit, super professional, and finish the job quickly. I would highly recommend using this company.

Response from owner

David, thank you so much for sharing your experience! We’re thrilled to hear that James provided excellent service and helped make the process smooth, even with the tub mix-ups. We truly appreciate your recommendation and look forward to helping you again in the future!

September 3, 2025

August 28, 2025

Mike Latimer

Kyle did an amazing job replacing our leaking water heater with a tankless system. His attention to detail, communications and work ethic are the best I’ve found here in Palm Beach County. Highly recommended!!!! Copperhead Plumbing is now our go-to for plumbing repair and upgrades.

Response from owner

Mike, thank you so much for the wonderful review! We’re thrilled to hear that Kyle provided such excellent service installing your new tankless system. Attention to detail and great communication are things we take pride in, and it’s great to know that stood out. We truly appreciate your recommendation and look forward to being your go-to team for any future plumbing needs!

August 28, 2025

July 22, 2025

E L (The Oasis)

They charged me $425 for a standard shower cartridge replacement. I looked it up and the cartridge costs no more than $40 at Home Depot.

Response from owner

Thank you for your feedback. We understand your concern regarding the pricing. While the cost of the cartridge itself may seem low, our pricing also reflects the time, labor, expertise, travel, and warranty we provide with every service. That said, we always strive to be transparent and fair, and we’re happy to review any concerns directly. Please don’t hesitate to reach out to us so we can discuss this further.

July 23, 2025

July 17, 2025

Christina Sampieri

We used copperhead to install our summer kitchen. Our technician was amazing, very knowledgeable, patient and did a great job. We were very happy with the work. I am knocking the rating down to 3 stars because the pricing was a shocker. Their prices are EXTREMELY high and they will not give an estimate over the phone. It seems like they have flat rates so I’m not sure why they do not give rough estimates over the phone.

Response from owner

Thank you so much for taking the time to share your feedback Christina. We're so happy to hear that you were pleased with the quality of the work and the professionalism of our technician, James — we take pride in delivering excellent service. We’re sorry to hear that our pricing came as a surprise. We understand how important transparency is, and while we do use flat-rate pricing to ensure consistency and fairness, the complexity and unique nature of each project can make it difficult to provide accurate estimates over the phone without a proper assessment. That said, your feedback is valuable, and we’ll be using it to explore how we can better communicate our pricing structure moving forward. Thank you again for your business and your honest review.

July 17, 2025

July 9, 2025

Erica Simon

Copperhead Plumbing was professional and responded very quick to my request for a new toilet. James worked quickly to pick up a new one, bring it to my home, and install it. The work was completed to my satisfaction, the price was fair, and my home was left very clean! Thank you Copperhead Plumbing!

Response from owner

Erica, thank you so much for the kind words and thoughtful review! We're thrilled to hear that you were happy with the service, and we'll be sure to pass your compliments along to James. It was our pleasure to help with your new toilet installation, and we truly appreciate your trust in Copperhead Plumbing. Don’t hesitate to reach out if you need anything in the future!

July 10, 2025

July 7, 2025

CnA G

Plumber was super nice and professional. Price was extremely high for the job. If I wasnt lazy, I could of replaced the cartiage myself at home depot way cheaper. You can spin it how you want still to pricy. I recommend shopping around take a few quotes before deciding who to go to.

Response from owner

Thank you for your feedback Mr. George. We're glad to hear you found our plumber professional and courteous — we take pride in delivering great service. We understand your concern about pricing and appreciate your honesty. While DIY can be a cost-saving option for some, our pricing reflects not only the parts but also the expertise, tools, and time involved in ensuring the job is done safely and correctly. That said, we’re always happy to discuss estimates beforehand to ensure transparency. Thanks again for your business and for taking the time to share your thoughts.

July 7, 2025

July 5, 2025

mark whiting

I am so happy I called copperhead plumbing! They came out right away, got me a price to fix and replace multiple items in my home and had it all done in the same day! James was awesome, he was very knowledgeable and fast with his work. I am very happy with the job that was done. I highly recommend James at copperhead plumbing!

Response from owner

Mark, thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that James was able to take care of everything quickly and professionally. He takes great pride in his work, and your feedback means a lot to our team. We truly appreciate your recommendation and are always here if you need us again in the future!

July 7, 2025

July 1, 2025

Stacy Ardis

James Ely changed out a pipe under my bathroom sink. He was fantastic. James showed up on time (texted me to tell me he was on his way). He was kind, friendly, and informative. James explained in detail what he was doing, how much it was going to cost, and all about the warranty. I definitely found a guy (and company) I’ll use for all my plumbing needs going forward. Thanks James!

Response from owner

Stacy, thank you so much for the kind words and thoughtful review! We're thrilled to hear that James provided such a positive experience—from his punctuality and communication to his professionalism and clear explanations. We’re proud to have him on our team and will be sure to pass along your compliments. We’re grateful for your trust and look forward to being your go-to plumbing company in the future!

July 1, 2025

June 30, 2025

Andres Bautista

Had the best experience with Copperhead Plumbing. This is the second time we have used them and will continue to use them in the future. Very professional and made my family feel as if we were in the right hands. Had our hot water heater replaced and our kitchen faucet fixed. Nick and Jossen were fantastic.

Response from owner

Thank you so much for your kind words and for trusting Copperhead Plumbing again Andres! We're thrilled to hear that Nick and Jossen took great care of you and your family. It means a lot to know you felt in good hands throughout the process. We truly appreciate your continued support and look forward to helping you with any future plumbing needs!

June 30, 2025

June 27, 2025

James Reddy

James came within an hour of requesting service as a first time customer. Replaced the water connector to my toilet and replaced the innards of the toilet that caused the toilet to keep running Great job Thank you!

Response from owner

Thank you for the great review and for choosing us as a first-time customer Mr. Reddy! We're so glad James was able to respond quickly and get everything taken care of for you. We'll be sure to pass along your kind words to him. Don't hesitate to reach out if you ever need anything in the future — we're always here to help!

June 30, 2025

June 6, 2025

Tyler Connaughton

We used copperhead to install an RO filter, they were great. Cassie is super prompt and professional in her outreach and follow up. Daniel was our plumber and very quick, professional and courteous. Highly recommend, will use again.

Response from owner

Tyler, thank you so much for the kind words and recommendation! We're thrilled to hear you had a great experience with both Cassie and Daniel — we’re proud to have them on our team. It was our pleasure to install your RO filter, and we truly appreciate your trust in Copperhead. We look forward to working with you again in the future!

June 6, 2025

May 16, 2025

mark

shower pan install was perfect! pricing was within budget, nick was amazing! we look forward to continuing business.

Response from owner

Mark, thank you so much for the kind words! We're thrilled to hear that you're happy with the shower pan installation and that everything stayed within budget. Nick will be glad to know he made such a positive impression! We truly appreciate your business and look forward to working with you again in the future.

May 16, 2025

May 14, 2025

Andrea Zotovas

I had extensive plumbing that needed to be done. It involve digging in the hot sun for several days. Dakota and the other guys did an amazing job. They we’re very respectful, kept me informed the whole time, and they replaced the landscaping beautifully, and now it’s in a better condition than when they found it.

Response from owner

Andrea, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Dakota and the crew provided excellent service and kept you informed throughout the project. We know how tough working in the sun can be, and it means a lot to hear that their hard work made a positive impact. We’ll be sure to pass along your compliments to the team. We're especially glad you’re happy with the landscaping—we always aim to leave things better than we found them!

May 15, 2025

May 14, 2025

Charles

I had a whole house filter installed and the service and experience were both outstanding. Everything about it exceeded expectations.

Response from owner

Charles, thank you so much for your kind words! We're thrilled to hear that your experience with the whole house filter installation exceeded expectations. Providing outstanding service is what we strive for, and it means a lot to know we hit the mark. If you ever need anything in the future, we’re always here to help!

May 14, 2025

May 9, 2025

Randy Vincent

Copperhead Plumbing! Professional,high quality work! RV created the whole process from texting, calling showing up exactly 3:15 on a Friday, and doing a knockout job with diagnosis, removal, prep, and installation of a new water heater! Yay!! Robert was so organized, top end tools, and did a great job replacing pvc with copper tubing. All of 5 stars, call them up, Copperhead Plumbing! Don't hesitate, call now!!

Response from owner

Thank you so much for the amazing review Randy! We're thrilled to hear that you had a great experience with Copperhead Plumbing and that Robert delivered the level of service we strive for—on time, professional, and high quality. We truly appreciate your kind words and support. If you ever need plumbing help again, we’re just a call away. Thanks again for choosing us!

May 12, 2025

May 9, 2025

Brent Sergot

We have used them several times for jobs around the house for both gas and plumbing jobs. Every one of their crew is very capable and not only do you not mind them in your house, you actually enjoy them. The last job was to install a reverse osmosis system in our kitchen and Andy did a great job. We’ve also worked with Nick and James. Doesn’t matter who shows up! I know it will be done professionally and you’ll actually enjoy the interaction.

Response from owner

Brent, thank you so much for your kind words and continued trust in our team, it is always a pleasure working with you! We're thrilled to hear you've had great experiences with Andy, Nick, James, and the rest of our crew. It means a lot to us that you not only value the quality of our work but also enjoy having us in your home. We're always here whenever you need us—thanks again for your support!

May 9, 2025

May 3, 2025

Erika Johnson

Andrew at copperhead arrived on time, was professional, knowledgeable, and got to work quickly replacing our water heater. From first phone call to replaced water heater in only a few hours. Thank you!

Response from owner

Erika, thank you so much for the kind words and positive feedback! We're thrilled to hear that Andrew provided prompt, professional service and got your water heater replaced quickly and efficiently. We truly appreciate your trust in Copperhead and are always here if you need anything in the future!

May 5, 2025

May 1, 2025

Mary Kohl

I contracted Copperhead Plumbing based on their Google reviews. I replaced all my countertops, so Daniel replaced my faucet and waste disposal. He also installed my Waterdrop water filter. I was interested in a hot water recirculating pump so Daniel and James came by today and installed the pump very quickly. It’s been a pleasure working with Daniel and James and I feel so much better knowing I have reliable and professional plumbers when I need them!

Response from owner

Thank you so much for your kind words and for trusting Copperhead Plumbing with your home updates Mary! We're glad to hear you’re happy with the faucet, disposal, and water filter installations, as well as the new hot water recirculating pump. Daniel and James really enjoyed working with you, and we’re grateful to be your go-to plumbing team. Don’t hesitate to reach out anytime—we’re always here when you need us!

May 1, 2025

April 22, 2025

harvey anikstein

Jamie was the serviceman sent to perform the work. He worked clean quick and efficient. Great employee. My only complaint is they are very expensive. A 2 hour job including drive time and 4 pieces of braided pipe shouldn't cost $700.

Response from owner

Thank you for your feedback Harvey! We’re so glad to hear that James provided you with excellent service — we’ll be sure to pass along your kind words to him. We understand your concerns about the pricing and truly appreciate your honesty. Our rates reflect not only the materials and labor, but also the quality of service, experience, and warranty we provide. That said, we’re always looking for ways to improve and offer the best value to our customers, so your input is very helpful. Thanks again for choosing us, and please don’t hesitate to reach out if you have any questions or need further assistance.

April 22, 2025

April 19, 2025

Jay Martin

Just want to say.. the young man that came resolve the issue with the mixing valve in the guest bathroom. Was able to fix that issue..He was nice.. But you could tell pressured to perform a certain way.. I will use no names here as I am a 2ND generation , HVAC contractor with over 43 years of experience running techs, and the goal here is not to throw any individual under a bus. Constructive criticism... $500.00 for mixing valve replacement? Flat rate..Ok? But no breakdown to valve and labor…why? He had to go pick up valve.. So at our company rates? The number would have been fair.. 2 trips…No argument there.. But no breakdown of labor per hour / part/ tax ?🤷‍♂️.. You need to have basis invoicing for customers.. My invoice says $500 no explanation….what? Second .. Have two very expensive Grohe 3 hole faucets in Master with all four water valves / cartridges seizing…. asked about replacing valve/ cartridges….... Young man, denied, his tone per our conversation, ( he did provide options, … lightly, butttttt. no real interest in really addressing problem..)basically was guiding me to purchase new faucets rather than remove the frozen valve/cartridges and replace.. Confronted, but disagreement ensued, and told him, I’d remove and purchase all new valves for both faucets… today , 10 minutes to disconnect and remove from set pattern.. I guess I’ll pick up and do myself… I’m 60 years old, didn’t want to do..just wanted a plumber to do right by me and do plumber stuff… Valves are waaaay cheaper and better option than changing a very high end Grohe faucet set up🤔. In conclusion, They fixed the immediate issue of guest bathroom mixing valve failing.. Just had not confidence in the young tech advising me in the best course of action for a job he clearly was unsure of, or uninterested in fixing involving the 4 valves in the master bathroom.. One of the hot valve s is sitting on my desk, waiting me to go to next to order replacement , instead of copperhead’s service manager handling it for me.. Thanks for fixing my shower..Just wish the whole flat rate thing didn’t effect the effectiveness of actually repairing what’s wrong in certain issues..

Response from owner

Hi Jay! Thank you for taking the time to share such a detailed and thoughtful review. We truly appreciate your feedback—especially coming from someone with decades of experience in the trades. It’s clear you care deeply about quality service, and we respect that tremendously. First and foremost, we’re glad we were able to resolve the issue with the guest bathroom mixing valve and restore functionality there. Our goal is always to provide timely, reliable service. That said, we hear your concerns about transparency in pricing and communication regarding the Grohe faucets. While our flat-rate pricing is designed to provide consistency and avoid surprises, we understand how important a clear breakdown can be—especially for those who know the ins and outs of service work like you do. We’re currently reviewing how we can better communicate estimates and invoices, and your insight will directly help us improve that process. We also appreciate your honest feedback about your interaction with our technician. We never want a customer to feel like their concerns aren’t being fully addressed or that we’re steering them toward less cost-effective solutions. It sounds like there was a missed opportunity to dig deeper and offer the right fix for your high-end fixtures, and we apologize for that. We’re sharing your experience with our team as a learning moment. Your business means a lot to us, and we’d love the chance to earn back your full confidence on any future service call. If there’s anything we can do to assist with those valves or support you further, please don’t hesitate to reach out—we’d be happy to help. Thank you again for your honest review and for giving us the opportunity to serve you.

April 21, 2025

April 18, 2025

Michael Hill

Sewer saga.. We were experiencing sewer backup issues at our house. We had Roto-Rotter come out and clear the outside line. They mentioned that we should contact the city which we did. After back and forth with them we contacted on plumbing company that recommended a complete line replacement from the house to the city access. $$$! We then contacted Copperhead Plumbing. Copperhead sent James Eli out the next morning to give us an second opinion. His diagnosis was that we DON'T need a complete replacement but a much smaller section needs to be evaluated and thus not as expensive.James and Jossen came out the next morning to dig. After escavting down five feet they determined that it was the cities issue and my part of the line was not the issue. James contacted the city and had them come out immediately. James had to convince them what was needed to be done and finally everything got corrected and we were good to go. James kept us informed all day on what was going on given that we we out of town part of the day. I knew that James was working on our behalf and was getting the job completed the right way! James waited for us to return home and explained everything that went on. Needless to say we were extremely happy with the service from Copperhead and especially James!!! Ask for him if you decide use Copperhead Plumbing!!!!

Response from owner

Thank you so much for sharing your experience! We’re thrilled to hear that James and Jossen were able to provide you with an honest assessment and top-notch service during such a stressful situation. It’s never fun dealing with sewer issues, especially when you’re getting conflicting recommendations. We’re glad James was able to step in, get to the root of the problem, and advocate on your behalf with the city to get it resolved properly. Your kind words mean a lot to us, and we’ll be sure to pass along the praise to James and the team. We’re proud to have them representing Copperhead Plumbing. Thanks again for trusting us—we’re always here if you need anything in the future! – The Copperhead Plumbing Team

April 18, 2025

April 15, 2025

Marc K

Dakota did a great job replacing our water heater. Prompt, personable and clean.

Response from owner

Marc, thank you for this awesome review! We will be sure to share your compliments with Dakota, I know it will make his day. We appreciate your support and repeat business! We are always here for any of your plumbing needs that may arise.

December 20, 2024

March 28, 2025

Debbie

Dakota did a great job draining our hot water heater, replacing valves under the kitchen sink and switching out an outdoor faucet. He is professional, friendly and neat!

Response from owner

Debbie, Thank you so much for the kind words! We're thrilled to hear that Dakota provided excellent service. We’ll be sure to pass along your feedback to him. If you need anything else in the future, don’t hesitate to reach out. We truly appreciate your business!

March 28, 2025

March 19, 2025

Paula Najarian

I needed a faucet installed in my kitchen and a new garbage disposal. Cassie in the office was able to get an appointment quickly that was convenient for me. Dominic came to do the work . He did a great job! He made sure everything was put in properly and stayed to check that there were no issues before he left. He cleaned everything up before leaving. I would recommend Copperhead Plumbing !

Response from owner

Paula, Thank you for your wonderful feedback! We’re so glad to hear that Cassie was able to quickly schedule your appointment and that Dominic did such a great job with the installation. We truly appreciate your recommendation and will continue to provide excellent service. If you need anything else in the future, don't hesitate to reach out!

March 19, 2025

March 19, 2025

Laurie Levitt

Thank you to James, who serviced my plumbing request to get an old under the kitchen sink filter casing removed so that I could put a new filter in. As easy as it seems, I was not able to do this on my own without the tools and fear of breaking waterlines and having a big mess in my kitchen. James was able to take care of this job without any difficulties, or mess. He was kind and professional from beginning to end. When making the initial contact with the company, the staff taking my request and booking, the appointment was understanding, patient, professional, and answered all my questions. I felt the cost was reasonable for my situation I will definitely be calling them back for my future projects or if I have any emergencies. I believe I can count on them.

Response from owner

Laurie, Thank you so much for taking the time to share your experience! We're so glad to hear that James was able to help with your plumbing request and make the process easy and stress-free for you. It's also great to hear that our team was helpful and professional from start to finish. We truly appreciate your kind words, and we’re grateful for your trust in us. We look forward to working with you again on future projects or any emergencies that may arise. Thanks again for choosing us!

March 19, 2025

March 14, 2025

Eric Bressler

My Company needed some new waterlines run since our offices are downsizing. Called Copperhead and they got us scheduled right away. The Plumber they sent was James. Great Guy & a Great Plumber. He did the job just how we wanted it, and cleaned up completely after all the work was completed. I'm very happy with everything they/he did and would recommend James and Copperhead Plumbing. I'll be using them for any future plumbing needs.

Response from owner

Thank you so much for the kind words and thoughtful review Eric! We’re beyond happy to hear that James provided excellent service and that you’re happy with the work done. We truly appreciate your trust in Copperhead Plumbing, and we’ll be here for any future plumbing needs. Don’t hesitate to reach out anytime. Thanks again for recommending us!

March 14, 2025

March 11, 2025

Glenn Cantu

We had a sudden leak in and under our sink and had no idea whom to call so my husband Googled for plumbers with high ratings. We found Copperhead, called them, got the detailed info we needed and a super plumber was in our home within an hour. He found the problem, explained it to us and gave us options as to the repairs. We opted for him to replace and install the new faucet. We so appreciate how this company gives us options, includes us in all the info we might need and repairs right away. Their prices are equal with other companies and they explain everything thoroughly.

Response from owner

Glenn, Thank you so much for your kind words and for taking the time to leave this wonderful review! We're thrilled that we could assist you so quickly and that you felt well-informed throughout the process. Our team strives to provide excellent service, and we're glad to hear that you appreciated the options and clear explanations. If you ever need anything else in the future, don't hesitate to reach out. We're always here to help!

March 12, 2025

March 4, 2025

Hayden Sanacore

I was in need of a new shower valve and I contacted copperhead plumbing. I called them at around 10am and they responded in about 2hrs and I am very pleased with their response time. Dakota arrived and greeted me and was very understanding of my issue. He was very helpful and personable and even described the steps of replacement so I have an understanding. Dakota was very precise with his cuts and kept his work area very clean. After the installation was completed he double checked everything and cleaned up any dirt left behind. I was very satisfied with the installation and I will definitely contact copperhead plumbing and ask for Dakota. I am also a return customer and had a clogged drain the first time and the owner came out to help and it’s very nice to see a good company grow. Thank you copperhead plumbing for the amazing service once again !!

Response from owner

Hayden, Thank you so much for your kind words and for taking the time to leave such a detailed review! We’re thrilled to hear that Dakota provided excellent service and that you’re pleased with the shower valve installation. It’s also great to hear that you’ve had a positive experience with us in the past! We truly appreciate your loyalty as a return customer, and we’ll be sure to pass along your praise to Dakota. Thanks again for choosing Copperhead Plumbing – we look forward to serving you again in the future!

March 5, 2025

March 4, 2025

Yvone Ao

The Five Star reviews are not exaggerating. We came across an issue late in the evening; we called their main phone number and was immediately connected to a professional administrator. She confirmed our issue, and stated that she would aim to have a plumber dispatched between 9AM - Noon the following day. The next morning, we received an updated phone call from Admin, confirming that they will be sending a plumber out by between 8AM - 9AM. Sure enough, in 5 minutes, the plumber, Andrew H., reached out and stated that he was en route. The assessment of the issue was efficient, the quote was upfront and clear, accounting for time, labor, and equipment. Andrew came prepared! He already had the main piece that needed to be replaced in the company vehicle. An unexpected challenge arose, and the updated quote was fair and clear. The work was completed in 2 hours, and everything was tested to ensure it was in working order. Andrew was professional, polite, and informative. He cleaned up after the work was done, and I have a functioning kitchen again! It felt unusual to not run into ANY challenges with a technician out addressing such a delicate issue. You won't go wrong with them. We certainly didn't.

Response from owner

Thank you so much for the fantastic review Yvone! We're thrilled to hear that your experience with us was smooth from start to finish. It’s great to know that Andrew and our team were able to handle everything efficiently and professionally. We take pride in being responsive and transparent with our customers, and it’s wonderful to hear that it made such a positive impact on your experience. If you ever need assistance again, don’t hesitate to reach out. We’re always here to help, and we look forward to serving you in the future!

March 4, 2025

February 28, 2025

PinkPanther B

If you need a solid plumber, look no further. Copperhead Plumbing and James are fantastic. I needed a new wax seal for my spare bathroom toilet because the previous contractor used the wrong size seal and didn't caulk around the edges. Yesterday, I was given a quote by a well-known company (name withheld), and decided not to move forward based on the poor negotiations I had with their tech. The whole interaction was a bit smarmy, so I let him go. James from Copperhead showed up this afternoon. He was dressed neatly, well groomed, excellent manners, and just an all-around lovely, young man. Copperhead, you should be proud of James. He explained every step of what he was doing and why. I really appreciated his communication because so many construction/HVAC/plumbing techs could care less if the customer understands what they are doing -- they just want the money. When someone like James takes the time to explain everything while he's working, it gives the consumer (me) confidence in the work being done in the home. Let's face it, plumbing issues or issues of any kind inside an older home can be disastrous, stressful, and expensive. Copperhead sent me a 5-star tech, and I couldn't be happier. Yes, Copperhead's prices are slightly higher than independent contractors and other big plumbing companies that are sourced for insurance companies, however, you get what you pay for with Copperhead. Excellent job, James. Excellent hire, Copperhead.

Response from owner

Mrs. Pearson, thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that James provided you with a positive experience. We take great pride in our team, and it's wonderful to know that James' professionalism, communication, and thoroughness made a difference. We understand how important it is to feel confident in the work being done in your home, and we're glad we were able to meet your expectations. We truly appreciate your feedback about our pricing as well – we believe in delivering exceptional value and quality, and it's great to hear that reflected in your experience. Thank you again for your trust in Copperhead Plumbing, and we'll be sure to pass along your kind words to James. We look forward to helping you with any future plumbing needs!

February 28, 2025

February 19, 2025

Daniel Williams

Exceptional Service from Copperhead Plumbing – Ask for James Ely! I can't say enough good things about Copperhead Plumbing and James Ely! We had a long-standing issue with an external sewer pipe that kept backing up—a challenge that had stumped both the city and property owner for years. The system was a mess, with three different types of pipe, an incorrect pitch, and a failed repair from a low-cost bidder years ago. James and the Copperhead team showed up and tackled the job head-on. The City of Boynton Beach even watched as James personally got into the dirt, handling the pipe replacement like the expert he is. Their customer service and ownership were top-notch, addressing our every need with professionalism and efficiency. With over 30 years in the trades and property management, I’ve worked with countless contractors, and Copperhead Plumbing stands out as one of the best. Whether it's commercial or residential work, I highly recommend them. And if you want the best results, ask for James Ely—he's the one you want on the job!

Response from owner

Dan! Thank you so much for your kind words and for taking the time to share your experience with Copperhead Plumbing! We're thrilled to hear that James and our team were able to tackle such a complex issue and deliver exceptional service. It's great to know that James' expertise and our team's commitment to quality made a difference for you. We truly appreciate your recommendation, and we’re grateful for your trust in us, especially given your extensive experience in property management. We'll be sure to pass along your feedback to James! Thanks again, and please don’t hesitate to reach out if you need anything in the future!

February 20, 2025

February 19, 2025

Paula C

I was shopping around for quotes on a tankless water heater installation through Angie, and requested quotes from Copperhead Plumbing in addition to 2 other companies. James Ely from Copperhead contacted me and we made an appointment. Prior to his arrival, another company came and gave me an estimate that came with a “decide within 24 hours for this price” caveat. James arrived right on time yesterday morning, and talked with me in depth about what I need. I got quite an education! I decided to go with Copperhead, and my new water heater was installed same day. James was polite, tidy, knowledgeable, and friendly. He did a wonderful job and cleaned up afterwards. I will definitely be using Copperhead for all of my future plumbing projects!

Response from owner

Paula, We’re thrilled to hear that James was able to provide you with all the information you needed and that the installation went smoothly. It’s great to know that you found his service to be timely, knowledgeable, and professional. We truly appreciate your trust in Copperhead Plumbing and look forward to helping you with all of your future plumbing needs. Please don’t hesitate to reach out if you have any questions or need further assistance. Thanks again for choosing us!

February 19, 2025

January 31, 2025

Jonathan Baron

Daniel was excellent and got our hot water heater replaced in no time. Called at 11am and had the unit replaced by 1pm. Definitely will use them again

Response from owner

Thank you so much for the great review Jonathan! We’re so glad Daniel was able to get your hot water heater replaced quickly and efficiently. We always aim to provide fast, top-quality service, and it’s great to know we hit the mark for you. We truly appreciate your kind words and are grateful for your trust. If you ever need anything in the future, don’t hesitate to give us a call. We look forward to working with you again!

February 3, 2025

January 30, 2025

ARLENE Herman

they were the best. they came right out. we had no toilets working they showed up within 25 minutes. fixed replacement so nice and kind and very caring. definitely use them if u need the best!!!! mike Mcnamara

Response from owner

Hi Mike, thank you so much for the wonderful review! We're thrilled to hear that our team was able to get to you quickly and take care of the issue with such care and kindness. It's our top priority to provide fast and friendly service, so we're so glad we could help get your toilets back up and running. We really appreciate your trust and recommendation—thank you for choosing us! If you ever need anything in the future, don’t hesitate to reach out.

February 3, 2025

January 30, 2025

Chris Oakes

Awesome service!! They came out and ran the camera to locate our connection to the street, hooked up new kitchen and bathroom faucets, and a new tub spout. Very clean, fast service!

Response from owner

Thank you Chris! It was a pleasure serving your home in Boca Raton Florida. We’re happy you were pleased with the work!

November 9, 2023

January 6, 2025

Mary van Zandt

After waiting a week for the delivery of my new clothes washer, it arrived. Unfortunately the delivery guys were unable to install it because the connecting faucets were corroded and water could not be turned off. I called Copperhead Plumbing and they came the same morning! They were exceptionally polite and did a good job, replacing the faucets with a lever type that is easier for my arthritic hands to turn on and off. They were very neat and clean. I will use them the next time I need a plumber.

Response from owner

Thank you so much for your kind words and for sharing your experience! We're so happy to hear that Copperhead Plumbing was able to assist you quickly and that our team made the process easier for you. We understand how frustrating it can be when things don’t go as planned, but we're glad we could get the faucets replaced and tailored to your needs. We truly appreciate your trust in us, and we look forward to helping you with any future plumbing needs. Don’t hesitate to reach out if you need anything else!

January 7, 2025

January 4, 2025

Sheri Jackson

We are so glad we found Copperhead Plumbing, thanks to a Google search and reviews. I messaged on New Year’s Day and heard from Copperhead the next day. By the next day our plumber, Daniel, showed up right on time. And our vanity was professionally installed less than 3 hours later. Daniel was thorough, friendly, and talked to me throughout the process. He cleaned up the work area and hauled away our old pedestal sink and boxes. Grateful for a negotiated deal and will definitely use and recommend Copperhead Plumbing. Love that you’re a local company! Thanks for making this process SO much easier than it had been. We now have a completed half bath and couldn’t be happier!

Response from owner

Thank you so much for the fantastic review! We're thrilled to hear that you had such a positive experience with Copperhead Plumbing, and we're especially glad that Daniel was able to make the process smooth and easy for you. We take pride in providing prompt, professional service, and it's great to know that it made such a difference in completing your half bath. We truly appreciate your kind words and are grateful for your support as a local business. It was our pleasure working with you, and we look forward to assisting you again in the future. Thanks again for choosing Copperhead Plumbing!

January 6, 2025

November 11, 2024

cristina adams

Chase did an amazing job hooking up the sink to our outdoor kitchen. He was very professional and made sure to go over everything with me on the function and what he did before he left. He is clearly very knowledgeable and has fabulous manners. I highly recommend Copperhead Plumbing. A+ Quality and service.

Response from owner

Cristina, Thank you for your wonderful feedback! We're thrilled to hear that Chase provided professional service while hooking up your outdoor kitchen sink. His knowledge and attention to detail are truly commendable. We appreciate your high recommendation and look forward to serving you again!

November 11, 2024

October 14, 2024

Greg Morris

Were professional and flexible when it came to completing my bathtub replacement. They were straightforward and honest about the project. Would recommend for future projects.

Response from owner

Thank you for your kind words Greg! We're delighted to hear that you found our team professional and flexible during your bathtub replacement. Honesty and straightforward communication are key to our service, and we appreciate your recommendation for future projects!

October 14, 2024

September 18, 2024

Gail Springfield

I can’t express enough how pleased I am with this company. It was the first time I used them. They were recommended from our electrician Jason Price, Gold Standard Electric. I would highly recommend their services. The installer, Dakota, was professional, courteous, and truly a gentleman. It was a pleasure working with the group from owner Nick, to the women who did the scheduling and especially Dakota. They were prompt to come to our home, give us quote for a new water heater, and quick and efficient in installing a new one. We plan on using them for many new jobs we are planning around the house. From changing out a bathtub, water filtration system…Thank you again for your incredible service. It is greatly appreciated and refreshing to work with people that are high quality professionals.

Response from owner

Thank you so much Mrs. Springfield for your kind words and for choosing us based on Jason Price's recommendation! We're thrilled to hear that you had a positive experience with Dakota and the entire team. Your satisfaction is our priority, and we appreciate your acknowledgment of our professionalism and efficiency. We look forward to assisting you with your upcoming projects, including the bathtub replacement and water filtration system. Thank you again for your trust in our services; it means a lot to us!

September 18, 2024

August 30, 2024

Meagz Simpson

First off, Thank you Copperhead plumbing! From the first interaction with your company to the last was so enjoyable. I felt taken care of; like it was family. Daniel came out EARLY and PROMPTLY to assess our issues with our dishwasher. We didn’t even know if it worked! He did all the measurements and gave us his honest opinion regarding installation and water hook up. He was thorough and answered ALL of our questions. We were really on the fence if it was worth it because we thought maybe the new dishwasher didn’t fit. He reassured us that he would rather try than not. And if it didn’t work, no extra charge. HE MADE IT WORK! he was fast, reliable, careful and very thoughtful of us and our condo. Daniel is such an asset to your company. PLEASE give this man a raise! Thank you Daniel, for your kindness, for your consideration, and for your laughs. You are truly the best.

Response from owner

Thank you Meaghan for leaving us this fantastic review! Copperhead strives to be the Professionals you expect, with the quality you deserve, and we are so glad our customers like yourself take notice of this. Daniel is a true professional in the plumbing industry and Copperhead Plumbing is beyond blessed he is part of our team. It was a pleasure serving your beautiful West Palm Beach home, and we are always here for any of your future plumbing needs that may arise.

September 3, 2024

August 28, 2024

Gevay Piercefield

When I called Copperhead Cassie was awesome. She had someone out the next day. Dakota was our plumber. He was kind, informative and efficient. He installed a new flange and toilet. I would definitely recommend them.

Response from owner

Thank you for this awesome review Mrs. Piercefield, it is so nice to be recognized individually by customers. We look forward to serving you and your neighbors again in the future. Thank you again!

August 30, 2024

August 27, 2024

Maureen Cliff

Daniel from Copperhead plumbing was so nice, professional, & very helpful! He came to install a toilet seat & recommended a water filter for my bathroom sink to remove the chemicals in the water. He is also going to do the one in my kitchen which is so helpful because the water is really bad. I highly recommend him!

Response from owner

Maureen, thank you for the wonderful review! Daniel is a true professional in the Plumbing industry, and we are blessed he is part of the Copperhead team. We are so glad he was able to install your toilet seat and give you recommendations on water filtration. We look forwarding to seeing you again on Thursday. We greatly appreciate your business!

August 27, 2024

August 19, 2024

Samm

Copperhead plumbing came out to replace my water heater. They were extremely professional and came out very quick. Would definitely be using them again.

August 17, 2024

Brittney Younes

Copperhead Plumbing was not only extremely professional, but also very efficient. They installed my water heater in rapid time and service was beyond exceptional! I wouldn’t recommend any other company for all your plumbing needs, 10/10 experience!

Response from owner

Thank you Brittney for this fantastic review and recommendation! We know hot water is a priority, and so glad we were able to get your installation completed right away and to your satisfaction. We appreciate your business, and always here for any of your future Plumbing needs that may arise!

August 19, 2024

August 8, 2024

Sara Preiser

Dakota identified my under sink leak quickly and offered options for repair. He also pointed out potential valve problems which needed replacement. All performed efficiently and he double checked everything before leaving. I can highly recommend.

Response from owner

Thank you so much for the kind words and great review Sara! Dakota is one of our best techs and we are so happy to be able serve you and your home. Hopefully you won't need our services for a while be if you ever do need a plumber don't hesitate to call and we will get Dakota right back out for you.

August 9, 2024

July 24, 2024

Cliff Tek

Today Copperhead came to the rescue again! My 21 year old water heater gave up and a few hours after calling, the new unit was up and running! Great job Chase!

Response from owner

Thank you for taking the time to leave us a review! Josh is a master plumber and always takes pride in his work, and Copperhead appreciates you allowing us to come out and serve you and your plumbing needs!

May 20, 2024

July 13, 2024

Anna Schubert

Nick has done several things for me, including disposal and faucet replacement and he resolved an issue with a toilet that other plumbers had told me was the drain and to not flush TP down the drain. Nick found a hard water deposit blocking the outflow. Honestly, he could have told me any number of plausible things to justify replacing the toilet, but he stuck with hianprocess

Response from owner

Anna, thank you for taking the time to leave this awesome review! Nick is a Top Tier Master Plumber. We are always looking to serve our customers and go an above and beyond. If you need anything at all please don't hesitate to reach out.

July 15, 2024

July 2, 2024

Tim Kassouf

Phenomenal experience with this company! Chase was prompt, honest & extremely helpful. We just had them fix a bathroom sink that wouldn’t drain and had no water pressure, replace the faucet in another sink, and fully replace 2 toilets that other plumbers claimed to have fixed previously, but would not stop running & breaking. The quality of their work is unmatched! I won’t be wasting any time calling a different plumber ever again & I would highly recommend the same to anyone! Save time & money, get it done right the first time by a team you can trust!

Response from owner

Tim, thank for taking the time to leave this amazing review! It was a pleasure working with you and your wife Jamie and taking care of all your Plumbing Repairs. Chase is a top tier in this profession and we are so blessed he is part of our team! Thank you for the recommendation, and we look forward to working with you both in the future.

July 2, 2024

May 12, 2024

Sarina Sigel

I waited to post this review because the wonderful reasons I had my water filtration system installed keep coming. The technicians were knowledgeable and helpful, and the silver honest brand system is an immediate improvement for my house. It exceeds my expectations. My favorite example is when I air dry my dishes and glasses, as I often do, there are no stains.

Response from owner

Hi Sarina, we appreciate your review and feedback on your new filtration system. We are so glad it is has exceeded your expectations. Thank you for trusting Copperhead with your Plumbing needs!

May 20, 2024

January 22, 2024

Jennifer Buchko

I would definitely recommend Copperhead Plumbing. We had an unknown leak under our sink. Nick was able to see us in a timely manner. He was able to find the leak quickly and install a new disposal. He was professional, clean and efficient.

Response from owner

Thank you Jennifer and congratulations on your brand new baby boy. We wish your family nothing but health and love. Very happy we were able to come out and serve our Delray neighbors.

January 22, 2024

January 10, 2024

Jose Murillo

Own a foreclosure home that needed everything under the kitchen sink to be changed out because of multiple leaks. Nick was friendly, knowledgeable, and efficient. At a fair price, he changed out everything including the garbage disposal, faucet, some of the old valves, and an old water filter system. Cleaned up everything afterwards and had everything under the sink neat and clean. I would definitely use Nick and Copperhead Plumbing again for future projects.

Response from owner

Thank you Jose! It was a pleasure to come out tow Wellington and serve your families home. We hear whenever you need us.

January 10, 2024

December 14, 2023

Alyse Liebowitz

A dream of an experience! It's hard to say that about any major plumbing problem, and this was a very big investment to repair. But Josh of Copperhead Plumbing is more than just a master plumber, he's a master communicator and went above and beyond to solve this problem on a Friday. He not only spent a good part of the day investigating the source of the issue and keeping me constantly updated, but he pulled out all the big guns to solve it, finally resorting to sheer manpower. He had to dig down 5 feet into the yard to then hack out a huge root ball that resisted all the power tools. He sent me videos, photos and calls throughout the process, discovered that there was a 2 way clean out buried in the back yard that I didn't know existed, confirmed the types of pipes from the roof stack all the way to the street, and best of all - sent me a detailed description of the issue with the city tie-in line so I could explain it to them. The city sewer manager was also wonderful to deal with, and he said that Josh did a great job clearing the line to the street! They will be coming out to replace a damaged part of the city system. If you want a plumbing job done right, and done once, call Copperhead Plumbing. They did this on a Friday, when I called that morning, so that my tenant didn't have to go through the weekend without a bathroom. The final bill was high, but the results are priceless! Thank you Josh and Copperhead!!!

Response from owner

Wow thank you Alyse! We are truly grateful for your review and being able to help you fix that break in your sewer line and pull the roots out. We’re happy that you home is now up and running and shouldn’t be having another problem with the roots anytime soon. Seriously we want to thank you for your reviews on Google and Facebook. Have a great holiday season.

December 14, 2023

December 5, 2023

Justin Hawk

Josh is great. Did an awesome job installing toilet, sink faucet, garbage disposal, and water heater. Very knowledgeable and skilled. Highly recommend!

Response from owner

Thank you Justin! Josh definitely sets the standard for service and plumbing repairs. We are happy to have him on the team and happy he was able to help.

December 5, 2023

November 10, 2023

Jackson C.

Exceptional service! Copperhead Plumbing replaced a pipe in my condo with remarkable expertise and professionalism. The team arrived promptly, assessed the issue thoroughly, and efficiently resolved the problem. Their attention to detail and quality craftsmanship were evident throughout the process. Not only did they complete the job flawlessly, but they also left the workspace immaculately clean. I highly recommend Copperhead Plumbing for their reliability, skillful work, and overall outstanding service. A reliable choice for any plumbing needs!

Response from owner

Thank you for the kind words Jackson! We’re always looking to do our best when serving out Boynton beach Neighbors! We really appreciate the review!

November 10, 2023

November 10, 2023

Daniel Bernardine

Pleasantly pleased with the professionalism Josh provided when replacing our hot water heater and toilet. Clean work and great attention to detail. I will definitely request him when we decide to redo our shower or anything else plumbing related. Happy customer!

Response from owner

Thank you Daniel! Josh is certainly one of the best plumbers in the State, we are so happy he was able to help you with your water heater and toilet. Thank you so much for the review.

November 10, 2023

November 10, 2023

Michael Metchikian

Copperhead did an amazing job in my shower installation. After one year of looking for the right plumbing company to help me install my shower which needed some extra parts. Copperhead came through within a day. Josh is an amazing plumber and highly recommended. Top-of-the-line service and company.!

Response from owner

Thank you for the Review Michael! Josh is one of top plumbers and probably one of the best in the state. I’m so happy we were able to help you out in Pompano with your shower. Call us if you ever need anything else.

November 10, 2023

November 7, 2023

Robert Simmons

I had a worn shut off valve to my toilet and the plumbing inside the tank needed a rebuild also. I called Copperhead Plumbing around 10am with the hope that they serviced residential customers. Spoke with Nick and to my surprise he said I can have someone there today between 2-3pm. I wasn’t expecting that and I was definitely surprised. I said great let’s set it up. Josh arrived at my house around 2:20pm in a company van with the company logo (Copperhead Plumbing). He was extremely professional and quickly determined what the problem was. He provided me with a fair quote that I excepted. Within 45-60min Josh had fixed the problem with what I estimate to be better parts than I originally had. Josh work was very neat and clean and there was no mess left behind. The job area was perfectly clean when he finished. During that 45-60min Josh and I discussed future home projects. I’m very sure I’m going to make Copperhead Plumbing my plumber on speed dial for future service.

Response from owner

Thank you Robert for you kind review! We always strive for same day service, we’re thrilled you had such a great experience and Josh was able to provide quality professional solutions.

November 7, 2023

November 7, 2023

Jessica Ducotey

They installed a new water heater for my home. Did an amazing job!!

Response from owner

Thank you Jessica! It was a pleasure being able to serve you and your home in Boca Raton! Hope you enjoy the water heater.

November 7, 2023

September 6, 2023

Jill Levine

I can not recommend Nick and the Copperhead Plumbing team enough! I had a water heater emergency on Labor Day weekend and Nick was at my house in an instant. He diagnosed the issue quickly and efficiently, and explained, in detail, every next step. He even coordinated with a wholesaler to secure a new water heater and installed it seamlessly. His quick response and dedication to customer service were truly impressive. Highly recommended!

Response from owner

Thank you Jill, I’m so happy we were able to come out to Delray and help you with your water heater and the warranty. We truly appreciate the kind review.

September 7, 2023

July 19, 2023

Matthew Panzer

Great company as always! I called Nick and within the same day he was able to come out and do an install for me since I just moved into a new home. He’s always very professional and extremely responsive whenever I need him for something.

July 8, 2021

Glen Bjorklund

Best around! He fixed all my issues on my inspection report and was very professional. I ended up calling Nick back to run a few outside hose bibs for me. His work is neat and he leaves his work areas clean when he leaves. I would highly recommend using Copperhead Plumping. Thanks for the great work Nick

Response from owner

Thank you for the review, Glen! Happy to help.

February 1, 2022